Roland Inkjets Now Backed by a Two-Year Trouble-Free Warranty
Warranty Offered throughout North and South America except Brazil
IRVINE, CA, April 12, 2007 – Raising the industry standard for service and support once again, Roland DGA Corporation has introduced the Two-Year Trouble-Free Warranty for the company’s line of wide-format inkjet printers and printer/cutters, a value of up to $5,995.
Ideal for banners, signs, vehicle graphics, retail displays and other graphics, Roland inkjets are the world’s #1 best-selling line of wide-format printers for the durable graphics industry.
The Roland Two-Year Trouble-Free Warranty supports this product line with the industry’s longest and most comprehensive bundled service and support contract and is offered to customers throughout North and South America with the exception of Brazil. The Two-Year Trouble-Free Warranty covers parts and labor for all Roland products except the VersaCAMM SP series that are registered with the company’s customer service department and equipped exclusively with Roland ink sets. All registered VersaCAMM SP models running ECO-SOL MAX ink are backed by the company’s one-year warranty.
“The introduction of the Two-Year Trouble-Free Warranty reflects our high standards for engineering, product quality and reliability,” said Rick Scrimger, vice president and general manager of Roland’s Color Products Division. “While others offer a one-year warranty, and only 6 months on the print heads, we're standing behind our products and offering our customers all the benefits of Roland ownership through this unprecedented two-year warranty.”
Roland Passport Customer Care Program
The Two-Year Trouble-Free Warranty is part of Roland’s Passport Customer Care Program, a complete offering of Roland support services which includes extended warranties, on-site service, Internet and telephone technical support, electronic newsletters, online user forums and training through Roland University workshops. The Passport Customer Care Program is available to all Roland inkjet customers.
Leading Provider of 30” and Larger Wide-Format Inkjet Printers Worldwide Roland’s line of inkjet printers and integrated printer/cutters range in size from 30” to 104” in width and are acclaimed industry-wide for their superior precision, performance and reliability. Recent market share studies recognize Roland as the world’s top-selling provider of wide-format printers for the durable graphics market. Over the years, Roland inkjets have won numerous industry awards including multiple André Schellenberg Awards, and repeated victories at the DIMA Digital Printer Shootout and DPI Product of the Year competitions. Other honors include the Seybold Hot Pick Award, PEI Cool2 Award, 3D Design Magazine’s Editor’s Choice Award, Wide-Format Imaging’s Top Products of the Year Awards, Digital Output Readers' Choice Awards, and Graphic Design’s “Fall Forty” Award. Roland also offers high-performance vinyl cutters, engravers, a photo impact printer, and a line of 3D scanners and milling machines through its Advanced Solutions Division for applications ranging from jewelry design to rapid prototyping.
Roland DGA Corporation
Roland DGA Corporation and affiliated companies are pioneers in the development of innovative digital technology for creative professionals. From its inception as part of world-renowned Roland Music, Roland DGA Corp. has introduced an award-winning product line that continues to set new standards for precision, reliability and performance. Professionals worldwide rely on Roland equipment and personnel everyday in the sign, graphic arts, fine art, photography, engraving and 3D modeling industries.
Headquartered in Irvine, California, Roland DGA Corp. serves as the U.S.-based marketing, distribution and sales arm of Roland DG Corporation of Hamamatsu, Japan. Affiliated companies include Roland US and Roland Audio in Los Angeles, CA; Rodgers Instrument Corporation of Hillsboro, OR; and Edirol Corporation of Seattle, WA. Roland DG Corporation is listed on the Tokyo Stock Exchange.
Roland DGA is ISO 9001:2000 certified, and Roland DG is ISO 9001:2000 and 14001 certified. Roland’s Color Products strategic business units market and support the company’s advanced inkjet technologies in North and South America (except Brazil) through its Authorized Resellers.
For more information on Roland Color Products, please call (800) 542-2307 or visit the Web site at www.rolanddga.com. For more information on Roland’s Advanced Solutions Division, please call (888) 273-8895 or visit the Web site at www.rolandasd.com.
-------------------- Barb Shortreed 144 Hill St. E. Fergus, Ontario Posts: 2375 | From: Fergus, Ont. | Registered: Sep 2000
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