posted
As I've stated before, I've only been a shop owner since this past April and feel that I've come a long, long way in just a short time.
Yesterday was another learning experience. We had a job to do on a new Durango for a local company. The son of the owner of the company "designed" the artwork to do on this car. The company name was to go diagonally across both side windows, etc. It's not a real creative look as I've seen that type on many other vehicles but most of them are vans with a lot of side space. So, if any of you are familiar with the Durango, you'll know that the windows are framed with some type of rubber molding and vinyl doesn't want to stick to it very well. We had an insane time trying to get the vinyl over the rubber. It looks like crap but due to the design, if you cut those areas out, you lose a major part of the letter. Arrrgggghhhhh! There aren't too many wrinkles and the solution would be to do a major trimming job but we can't. We put it on wet and most of the areas look not to bad but still...... does anybody have any suggestions or comments.
I am ready to write a disclaimer saying that we are not responsible for other people's designs. When this vehicle comes back to us with the vinyl coming off those areas, I think we'll offer to redo it using a design that will work with the CAR!!!!
-------------------- Sharon Bigler A Good Sign Chambersburg, PA
Posts: 202 | From: Chambersburg, PA USA | Registered: Jul 2001
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posted
Leave the vinyl in tact over the rubber areas and when the customer comes in, show 'em the problem.
Tell him the downsides - if it's left as-is, chances are the rest of the letter will eventually peel up, or if it's trimmed you lose crucial details in the design.
If left as-is, you offer no warranty whatsoever because you cannot control the peeling.
If trimmed, he'll get the warranty but now he's gotta live with his logo missing parts.
Just make sure they see it and let THEM make the decision! Accept no responsibility or liability!
-------------------- "If I share all my wisdom I won't have any left for myself."
Mike Pipes stickerpimp.com Lake Havasu, AZ mike@stickerpimp.com
Posts: 8746 | From: Lake Havasu, AZ USA | Registered: Jun 2000
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Sharon this is one reason to charge more for using a customer's design when you KNOW it wont work right, usually it sways them to let you do the design. Afterall, trying to duplicate someone else's design can turn out to be more of a task than working from scratch anyways.
-------------------- "If I share all my wisdom I won't have any left for myself."
Mike Pipes stickerpimp.com Lake Havasu, AZ mike@stickerpimp.com
Posts: 8746 | From: Lake Havasu, AZ USA | Registered: Jun 2000
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posted
Thanks for the thoughts. They are bringing us another one very shortly for another business they own. The logo is already drawn up but I can see we're going to have to talk before we run into this problem again. Like I said, I'm still learning and I really appreciate all of you. Take care and stay safe.
-------------------- Sharon Bigler A Good Sign Chambersburg, PA Posts: 202 | From: Chambersburg, PA USA | Registered: Jul 2001
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Sharon, I would probably take my Corel and cut a few patches of a trimmed area of where the problem area is. I would apply that part dry. If I goofed up, I would try again dry until I got it right. Sometimes you just get the adhesive to worn to stick right wet in small areas. Especially ones you have to conform and work at a lot. Bronzeo
-------------------- "Don't change horses in midstream, unless you spot one with longer legs" bronzeo oti Jack Davis 1410 Main St Joplin, MO 64801 www.imagemakerart.com jack@imagemakerart.com Posts: 1549 | From: Joplin, MO | Registered: Mar 2000
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1. If there is a problem don't feel guilty. You didn't create it.
2. Don't start any work until you are absolutley 100% positive it will work. If there are any problems inform the client immediately. Otherwise you waste time and money.
3. If a customer comes to you and states that they designed the work you still have to charge for setup unless it is absolutely set up. That is no crossing lines correct colours and everything.
4. Use a shop book and write down any problems you encounter with signs. It really helps to have something to refer to for problems.
Kevin Landry KnL Signs Halifax NS
-------------------- Kevin Landry KnL Signs Halifax NS
When we lettered our vehicle, we ran splashes of 3 different colors up the sides of the vehicle starting at the back of the front wheel well and up into the driver door glass ( and on the other side, the passenger door glass.
We applied the vinyl right over the "Plymouth" chrome letters and the rubber around the windows as well. Heated it down and "shrunk wraped" it in place. Some of it has popped back up around the chrome vehicle logo leters.
Some of it has come off the rubber molding around the windows, the edges are curling on a letter or two, but most has stayed in place for 3 and a half years now.
THE POINT IS:
When a customer wants to do this on his vehicle, I take him out to my vehicle and I show him what will happen! good or bad. (I also have edge printed graphics on the sides and hood )
Where a bird **** on my van one day in the 110 dregree heat of the day, right on the hood graphic, it baked into the graphic, and when I tried to clean it off, some of the print came up also. So I just left it there to show the customer what happens if they take their graphics for granted, and not spend the extra money for clear coating with lamination, and do not keep them clean of bugs splatter and the like.
Then I can tell them: "I told you so! Now its gonna cost you way more than the preventative measures you should have spent some money on in the first place."
Its just another way to make money on their stupidity.
posted
When I know something is a bad idea, I explain to the customer what's wrong with their suggestion & give them an alternative method. If they insist on it being done their way I inform them I can't give them a warranty against (whatever)the problem is. If they still want it done I put it in writing about what we discussed & there will be no warranty & have them read & sign it & pay in full. When you have a good feeling there could be problems because of the poor decision making skills of your customer & never settle for partial payment up front. Even though they sign an agreement when all is said & done they still will blame it on you.
-------------------- Ronnie Conrad Augusta,Ga Posts: 374 | From: Augusta,Ga. | Registered: Aug 2000
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My ponderings would lead to sealing the rubber in the needed areas with Ti_Coat or a similar pure acrylicen slit it where the . Then apply the vinyl, then slit it where the rubber meets the glass and do the shrink wrap thing. The idea being that the expansion rate in the rubber will differ and separating this piece to move independantly might help. I don't know how well vinyl could stick to the rubber leaving it unsealed.
-------------------- The SignShop Mendocino, California
Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity. — Charles Mingus Posts: 6806 | From: Mendocino, CA. USA | Registered: Nov 1998
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