posted
I recently had a hard drive crash on a computer that I use for cutting & subsequently lost my Signlab program (And had no software to re-install it but still had a dongle) A simple email to Cadlink & a gentleman named Mark pointed me in the right direction to a program download and had the appropriate password sent to me.
I purchased this program in 1996 and cadlink was still willing to help me & gave me a revised version with some minor bugs ironed out
Now thats customer support
Andrew Array Signs COFFS HARBOUR Oz
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Posts: 7 | From: Australia | Registered: Mar 2001
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posted
Andrew..that sounds like great customer suport. I'm just curious why you didn't have the software to reinstall but did have the dongle?
I guess what ya pay SignLab for is the $2 dongle and not the $5000 software?
Anyway...glad you got good service...seems these days that we, the little sign shop, are the ones that provide the good service in order to make a decent living and the corporate giants just take the money and run!
Good stuff Andrew!
------------------ Dave Grundy AKA "applicator" on mIRC "stickin' sticky stuff to valuable vessels and vehicles!" in Granton, Ontario, Canada 1-519-225-2634 dave.grundy@quadro.net www.quadro.net/~shirley
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