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» The Letterville BullBoard » Letterhead/Pinstriper Talk » Fired a Customer

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Author Topic: Fired a Customer
Alicia B. Jennings
Resident


Member # 1272

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Ahh, Last nite I was up till 3am comtimplating on firing a customer. I'm just to busy. He's from out of state and thinks I can jump off what i'm doing to work on his project, a political campaimge. So I called him and gave him the bad news. Ah! I'ts like breaking up with a boyfriend, "It's not you, it's me". But now I'm off the hook. I feel so much better.

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Signs by Alicia Jennings (Mudflap Girl)
Tacoma, WA
Since 1987
Have Lipstick, will travel.

Posts: 3812 | From: Tacoma, WA. U.S.A. | Registered: Dec 1999  |  IP: Logged | Report this post to a Moderator
Jon Butterworth
Deceased


Member # 227

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[Applause] [Applause] [Applause]

--------------------
Bushie^
aka Jon Butterworth

Executive Director
HARDLY NORMAL
SIGN COMPANY

http://www.icr.com.au/~jonsigns

Posts: 4014 | From: Toowoomba, Queensland, Australia | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Jon Jantz
Resident


Member # 6137

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You made a wise decision... if dealing with realtors is like dealing with the devil.... dealing with political campaigns is like dealing with the devil's mother-in-law.... (other than the local small time political races...)

Had one guy I did a bunch of stuff for... we screen-printed over 12,000 signs for him and all KINDS of other stuff... he came to me from out of town, so I knew he'd probably already made everybody in Pensacola mad... I demanded money up front for everything... then after a check bounced, I started even waiting for a few days before starting on anything to make sure the checks cleared...

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Jon Jantz
Snappysign.com
jjantz21@gmail.com
http://www.allcw.com

Posts: 3395 | From: Atmore, AL | Registered: Nov 2005  |  IP: Logged | Report this post to a Moderator
Preston McCall
Visitor
Member # 351

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The right customer is never wrong..The wrong customer is never right!

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Preston McCall
112 Rim Road
Santa Fe, New Mexico
87501
text: 5056607370

Posts: 1552 | From: Santa Fe, New Mexico | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
KARYN BUSH
Resident


Member # 1948

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i thought i had gotten rid of the customer from hell...it had been almost a year since i told him he was fkn driving me crazy.
last month he left a message on my machine acting like we were all friiiiends and all. he said he needed all new signage and wanted to make sure we were on the same page.
same page?? dude i ripped your page from my book when you stopped paying the last $155 of your balance.
i'm never calling back......lol!
hopefully yours will never call back!

--------------------
Karyn Bush
Simply Not Ordinary, LLC
Bartlett, NH
603-383-9955
www.snosigns.com
info@snosigns.com

Posts: 3516 | From: Bartlett, NH USA | Registered: Jan 2001  |  IP: Logged | Report this post to a Moderator
Alicia B. Jennings
Resident


Member # 1272

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Overall, when these things happen, I always blame byself for not taking action right away. I should have right from the start made him come out to my shop for all design questions. I was going out to meet him at a motel. I didn't like getting a hug and a kiss on the forehead from him. Ugkkie! He wanted to buy me a black leather skirt. Oh yeah, like I'd wear that. I told him I prefer suede. But overall I wasted about 6 hours of my time with his dumb azz campaingn.

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Signs by Alicia Jennings (Mudflap Girl)
Tacoma, WA
Since 1987
Have Lipstick, will travel.

Posts: 3812 | From: Tacoma, WA. U.S.A. | Registered: Dec 1999  |  IP: Logged | Report this post to a Moderator
Raymond Chapman
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Member # 361

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Sounds like you were very smart steering clear of this guy...and not just for business reasons.

Good girl, Alicia.

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Chapman Sign Studio
Temple, Texas
chapmanstudio@sbcglobal.net

Posts: 6306 | From: Temple, Texas, USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Jillbeans
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Member # 1912

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If a potential customer kissed me and promised a black leather skirt I would give him a black eye.
Never meet a man at a motel, that is a no-win scenario.
I always refer people wanting political signs to the Internet, they can get cheapies off eBay or "design it yourself" sites and not waste my time.
I wouldn't give it another second's thought, you are better off without him.
Love....Jill

Posts: 8834 | From: Butler, PA, USA | Registered: Jan 2001  |  IP: Logged | Report this post to a Moderator
Neil D. Butler
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Member # 661

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Frig... that sounded a little more tham weird....Obviously you did good!

--------------------
"Keep Positive"

SIGNS1st.
Neil Butler
Paradise, NF

Posts: 6277 | From: St. John's NF Canada | Registered: Mar 1999  |  IP: Logged | Report this post to a Moderator
Joey Madden
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Member # 1192

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I didn't like getting a hug and a kiss on the forehead from him. Ugkkie! He wanted to buy me a black leather skirt. Was that Kafka, Alicia??

--------------------
HotLines Joey Madden - pinstriping since 1952
'Perfection, its what I look for and what I live for'




http://members.tripod.com/Inflite
http://www.pinheadlounge.com/hotlinesjoeymadden

Posts: 5962 | From: USA | Registered: Nov 1999  |  IP: Logged | Report this post to a Moderator
Si Allen
Resident


Member # 420

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Hmmmmmm ... let's see:

Out of state politician

motel

hug and a kiss on the forehead

leather skirt.............

Sounds like a National Enquirer episode!


[Rolling On The Floor] [Rolling On The Floor] [Rolling On The Floor] [Rolling On The Floor]

--------------------
Si Allen #562
La Mirada, CA. USA

(714) 521-4810

si.allen on Skype

siallen@dslextreme.com

"SignPainters do It with Longer Strokes!"

Never mess with your profile while in a drunken stupor!!!

Brushasaurus on Chat

Posts: 8827 | From: La Mirada, CA, USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Alicia B. Jennings
Resident


Member # 1272

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Oh by the way, he did try to get me to get back to the motel. He had a business card from an old customer of mine from Southern California. I asked 'Who is it"He said' Oh I don't know, I have the card in my room" Oh yeah, Like I'm gonna waste and hour drive there to to read a card. H During this time, he had alos bought a new convertible Mustang, he thought I'd be impressed. Wanted to take me for a ride. What a dumb azz!!

--------------------
Signs by Alicia Jennings (Mudflap Girl)
Tacoma, WA
Since 1987
Have Lipstick, will travel.

Posts: 3812 | From: Tacoma, WA. U.S.A. | Registered: Dec 1999  |  IP: Logged | Report this post to a Moderator
Brian Diver
Visitor
Member # 1552

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You should brought Mack along to keep the creep inline! [Wink]

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Brian Diver
PDQ Signs
Everett, Wa

(425) 252-6110
Brian@PDQ-Signs.com
www.PDQ-Signs.com

Posts: 770 | From: Everett, WA 98201 USA | Registered: May 2000  |  IP: Logged | Report this post to a Moderator
Raymond Chapman
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Member # 361

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Sounds like a typical politician.

--------------------
Chapman Sign Studio
Temple, Texas
chapmanstudio@sbcglobal.net

Posts: 6306 | From: Temple, Texas, USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Alicia B. Jennings
Resident


Member # 1272

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I kinda felt like I was being groomed into being another 'Monica Lewinksy"  -

--------------------
Signs by Alicia Jennings (Mudflap Girl)
Tacoma, WA
Since 1987
Have Lipstick, will travel.

Posts: 3812 | From: Tacoma, WA. U.S.A. | Registered: Dec 1999  |  IP: Logged | Report this post to a Moderator
Bruce Brickman
Visitor
Member # 8180

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Diffinately Mack would have sat him straight.

--------------------
Bruce Brickman
Art & Sign
503-351-4205
www.brucebrickman.com

Posts: 660 | From: Oregon | Registered: Oct 2007  |  IP: Logged | Report this post to a Moderator
Harris Kohen
Visitor
Member # 2139

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Did you forget to tell him about your pet Cobra that you wear as a belt when traveling out of town?

--------------------
Harris Kohen
K-Man Pinstriping
and Graphix
Trenton, NJ
"Showing the world that even
I can strategically place the
pigment where its got to
go."

Posts: 1739 | From: Trenton, NJ, USA | Registered: Jun 2001  |  IP: Logged | Report this post to a Moderator
Michael Gene Adkins
Merchant


Member # 882

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such a sordid sign story ... still, I'm intrigued ... HAHAHAHAHA!!! But I kinda thought Jill would want a leather skirt; I know my wife would ...

hey ... wait a minnit .....

--------------------
Michael Gene Adkins
The Fontry
1576 S Hwy 59
Watts OK 74964

Posts: 845 | From: Watts, OK USA | Registered: Jun 1999  |  IP: Logged | Report this post to a Moderator
Doug Allan
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Member # 2247

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she's already got one [Eek!]

(sorry... what was I to do... he walked right in to that one [I Don t Know] )

--------------------
Doug Allan
http://www.islandsign.com

"you get what you settle for"

Posts: 8981 | From: Kahului, HI, USA | Registered: Sep 2001  |  IP: Logged | Report this post to a Moderator
Alicia B. Jennings
Resident


Member # 1272

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I'm gonna give you a hint on this this payaso is. He's one of the person running for Governor of the state of Alaska.

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Signs by Alicia Jennings (Mudflap Girl)
Tacoma, WA
Since 1987
Have Lipstick, will travel.

Posts: 3812 | From: Tacoma, WA. U.S.A. | Registered: Dec 1999  |  IP: Logged | Report this post to a Moderator
John Lennig
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Member # 2455

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[Rolling On The Floor] [Rolling On The Floor] [Rolling On The Floor] ...she said Alaska

--------------------
John Lennig / Big Top Sign Arts
5668 Ewart Street, Burnaby,
British Columbia, Canada
bigtopya@hotmail.com
604.451.0006

Posts: 2184 | From: Burnaby, British Columbia,Canada | Registered: Nov 2001  |  IP: Logged | Report this post to a Moderator
FranCisco Vargas
Deceased


Member # 145

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I remember you telling me some of this about this, now the plot thickens, ummmmmmm. que pinche way!

--------------------
aka:Cisco the "Traveling Millennium Sign Artist"
http://www.franciscovargas.com
Fresno, CA 93703
559 252-0935
"to live life, is to love life, a sign of no life, is a sign of no love"...Cisco 12'98

Posts: 3576 | From: Fresno, Ca, the great USA | Registered: Dec 1998  |  IP: Logged | Report this post to a Moderator
Jon Jantz
Resident


Member # 6137

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You should have been nice and hung out with him. He might have selected you as his running mate when he runs for president.

--------------------
Jon Jantz
Snappysign.com
jjantz21@gmail.com
http://www.allcw.com

Posts: 3395 | From: Atmore, AL | Registered: Nov 2005  |  IP: Logged | Report this post to a Moderator
Donna in BC
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LOL Karyn and Jill! You two never disappoint me. [Smile]

Alicia, GOOD call.

--------------------
Donna Williams
Funky Junk Interiors
Yarrow, BC Canada
donna@funkyjunkinteriors.net

~ Check out the newest junk at ~ http://funkyjunkinteriors.net/

Posts: 5630 | From: Yarrow, BC Canada | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Bill Diaz
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Member # 2549

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I love stories about firing customers, it makes me feel normal.

You should call his home and leave a message with his wife (I'm sure he's got at least 1) that he forgot the (stutter some here) quote at the motel, and that you reconsidered on the leather skirt. Keep it simple and have some fun. He needs punishment.

--------------------
Bill Diaz
Diaz Sign Art
Pontiac IL
www.diazsignart.com

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Wayne Webb
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Member # 1124

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What Bill said.

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Wayne Webb
Webb Signworks
Chipley, FL
850.638.9329
wayne@webbsignworks.com

Posts: 7403 | From: Chipley,Florida,United States | Registered: Oct 1999  |  IP: Logged | Report this post to a Moderator
Si Allen
Resident


Member # 420

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Hahahaha ... Bill .... you are evil!

Love it!


[Rolling On The Floor] [Rolling On The Floor] [Rolling On The Floor]

--------------------
Si Allen #562
La Mirada, CA. USA

(714) 521-4810

si.allen on Skype

siallen@dslextreme.com

"SignPainters do It with Longer Strokes!"

Never mess with your profile while in a drunken stupor!!!

Brushasaurus on Chat

Posts: 8827 | From: La Mirada, CA, USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
mark zilliox
Resident


Member # 3873

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i see the Mudflap Sign lady attracts....other sign painters fedback.......this is a community of sorts for letter folks.

after 30 years, as a sign shop owner, like some of you folks, i have recently learned the business skill of " just say NO 101 ".
the New England cutie uses the course title..( beeep OFF sucker 103...... hoes the lucky kit, )


Outline of my "small scale" lesson-
1. if they are the Center of the univers...i.e.= in a hurry ....pass
2. when someone requires a great deal of time before a deposit.....pass
3. if they reveal they want to do business with you since your "local"....hang up
4.their phone skills, i.e.-politeness/consideration/ time frame...all dictate how they will pay , in most cases.

5. you go senorhrita sign lady. !
nice photo......take care all.


rudeness to "some" customers is easy....the marketplace is becoming very "me driven & demanding "
my favorite line is to say.....i offer quality @ a fair price....you may have to call the local "Signs by Lunchtime"...have a good day.......( dialtone).........

Thank God my wife has a great job !.....
marketplace

--------------------
mark zilliox
mark z signs
8425 pushaw station rd.
owings md. 20736
301-855-5407 thezs@earthlink.net
http://www.markzsigns.com

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Joe Crumley
Visitor
Member # 2307

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I love my customers.

99% are good well meaning folks. My mind stays on them.

--------------------
Joe Crumley
Norman Sign Company
2200 Research Park Blvd.
Norman, OK
73069

Posts: 1428 | From: 2200 Research Park Blvd. | Registered: Sep 2001  |  IP: Logged | Report this post to a Moderator
Raymond Chapman
Resident


Member # 361

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Come on Joe, right in the middle of all the fun you have to come in and something practical. [Smile]

--------------------
Chapman Sign Studio
Temple, Texas
chapmanstudio@sbcglobal.net

Posts: 6306 | From: Temple, Texas, USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
   

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