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» You are not logged in. Login The Letterville BullBoard » Letterhead/Pinstriper Talk » Corel X5 crashes

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Author Topic: Corel X5 crashes
Blake Koehn
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Member # 5984

Icon 1 posted February 26, 2010 02:31 PM      Profile for Blake Koehn   Author's Homepage   Email Blake Koehn       Edit/Delete Post   Reply With Quote 
I really like X5, however it crashes each time I go to Tools>customization. The options dialog box opens for about 1 second and the bang the whole program closes.

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Art that sells.


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Blake Koehn
www.prodigitalsupply.com
Macon, MS 39341
662.788.1741
admin@prodigitalsupply.com

Posts: 493 | From: Macon, Ms | Registered: Sep 2005  |  IP: Logged | Report this post to a Moderator
Tony Severenuk
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Member # 5875

Icon 1 posted February 26, 2010 02:35 PM      Profile for Tony Severenuk   Author's Homepage   Email Tony Severenuk   Send New Private Message       Edit/Delete Post   Reply With Quote 
When you start CorelDRAW, hold down the F8 key...keep holding until another dialog comes up and then click "yes"..CorelDRAW should then start with a new workspace....try the options dialog and see if it still crashes.

Which O/S are you running on? In the details section of the crash, what module does it say the crash occurs in?
T.

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Tony Severenuk
User Experience Designer,
CorelDRAW Graphics Suite
http://www.coreldraw.com

Posts: 62 | From: Ottawa | Registered: Jul 2005  |  IP: Logged | Report this post to a Moderator
Blake Koehn
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Member # 5984

Icon 1 posted February 26, 2010 02:46 PM      Profile for Blake Koehn   Author's Homepage   Email Blake Koehn       Edit/Delete Post   Reply With Quote 
It still does it. Where would i find the details. Maybe I am using the wrong terminology... "crash" I do not get any error message. The program just immediately closes.

I am running XP Professional.

--------------------
Art that sells.


There is joy in the journey.

Blake Koehn
www.prodigitalsupply.com
Macon, MS 39341
662.788.1741
admin@prodigitalsupply.com

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Tony Severenuk
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Icon 1 posted February 26, 2010 03:04 PM      Profile for Tony Severenuk   Author's Homepage   Email Tony Severenuk   Send New Private Message       Edit/Delete Post   Reply With Quote 
Dissappearing is definately a crash...usually there is a dialog that pops up from windows that will tell what went wrong though.

Do you have any developer tools running your machine that could siff that error out?

If you reboot the machine in safe mode does it still crash?

T.

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Tony Severenuk
User Experience Designer,
CorelDRAW Graphics Suite
http://www.coreldraw.com

Posts: 62 | From: Ottawa | Registered: Jul 2005  |  IP: Logged | Report this post to a Moderator
Blake Koehn
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Icon 1 posted February 26, 2010 03:42 PM      Profile for Blake Koehn   Author's Homepage   Email Blake Koehn       Edit/Delete Post   Reply With Quote 
No, i usually get the error message when other programs crash.

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Art that sells.


There is joy in the journey.

Blake Koehn
www.prodigitalsupply.com
Macon, MS 39341
662.788.1741
admin@prodigitalsupply.com

Posts: 493 | From: Macon, Ms | Registered: Sep 2005  |  IP: Logged | Report this post to a Moderator
Blake Koehn
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Icon 1 posted February 26, 2010 04:04 PM      Profile for Blake Koehn   Author's Homepage   Email Blake Koehn       Edit/Delete Post   Reply With Quote 
X5 will not open in Safe mode... X3 will.

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Art that sells.


There is joy in the journey.

Blake Koehn
www.prodigitalsupply.com
Macon, MS 39341
662.788.1741
admin@prodigitalsupply.com

Posts: 493 | From: Macon, Ms | Registered: Sep 2005  |  IP: Logged | Report this post to a Moderator
Tony Severenuk
Merchant


Member # 5875

Icon 1 posted March 01, 2010 10:37 AM      Profile for Tony Severenuk   Author's Homepage   Email Tony Severenuk   Send New Private Message       Edit/Delete Post   Reply With Quote 
Just saw this in another thread...do you have an NVidia video card?

http://coreldraw.com/forums/t/18542.aspx

"This solution is pretty old but try this: Use msconfig to disable the nvidia program software from loading at startup (not the drivers). I hope that is the problem but it boggles the mind if it is. This used to happen all the time with nvidia software back a few years."

Try that out and let me know if it fixes the issue.
Thanks!
T.

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Tony Severenuk
User Experience Designer,
CorelDRAW Graphics Suite
http://www.coreldraw.com

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Curtis hammond
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Icon 1 posted March 01, 2010 10:42 AM      Profile for Curtis hammond   Email Curtis hammond   Send New Private Message       Edit/Delete Post   Reply With Quote 
nvidia is notorious for problems...

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Glenn Taylor
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Icon 1 posted March 01, 2010 12:29 PM      Profile for Glenn Taylor   Author's Homepage   Email Glenn Taylor   Send New Private Message       Edit/Delete Post   Reply With Quote 
I've downloaded the trial from Corel Friday. I've been testing it on two separate systems. One of them has a nVidia card.

Both are working perfectly.

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BlueDog Graphics
Wilson, NC

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Blake Koehn
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Member # 5984

Icon 1 posted March 01, 2010 01:31 PM      Profile for Blake Koehn   Author's Homepage   Email Blake Koehn       Edit/Delete Post   Reply With Quote 
That was me in the other forum Tony. It is working now... Nvidia was the culprit.

--------------------
Art that sells.


There is joy in the journey.

Blake Koehn
www.prodigitalsupply.com
Macon, MS 39341
662.788.1741
admin@prodigitalsupply.com

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David Wright
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Icon 1 posted March 01, 2010 05:48 PM      Profile for David Wright   Author's Homepage   Email David Wright   Send New Private Message       Edit/Delete Post   Reply With Quote 
Disabling Nvidea's control panel fixed mine too.

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Wright Signs
Wyandotte, Michigan

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Dave Grundy
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Icon 1 posted March 01, 2010 07:51 PM      Profile for Dave Grundy   Author's Homepage   Email Dave Grundy   Send New Private Message       Edit/Delete Post   Reply With Quote 
I also downloaded the trial on Friday... Did all the usual stuff I do to customise the workspace..no problems.

Imported some stuff that I was workin on with X3..no probs with that either.

I like some of the changes, some changes I don't see the need for..

Overall, I think that version X5 is a very slight improvement over version X3

Updated import/export features are worthwhile though.

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Dave Grundy
retired in Chelem,Yucatan,Mexico/Hensall,Ontario,Canada
1-519-262-3651 Canada
011-52-1-999-102-2923 Mexico cell
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Posts: 8890 | From: Chelem, Yucatan, Mexico/Hensall, Ontario, Canada | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Tony Severenuk
Merchant


Member # 5875

Icon 1 posted March 02, 2010 10:44 AM      Profile for Tony Severenuk   Author's Homepage   Email Tony Severenuk   Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by David Wright:
Disabling Nvidea's control panel fixed mine too.

David/Blake: Glad to hear it's up and running...we'll be looking into the issue further here and see if we can do something for it.

T.

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Tony Severenuk
User Experience Designer,
CorelDRAW Graphics Suite
http://www.coreldraw.com

Posts: 62 | From: Ottawa | Registered: Jul 2005  |  IP: Logged | Report this post to a Moderator
Tony Severenuk
Merchant


Member # 5875

Icon 1 posted March 02, 2010 10:47 AM      Profile for Tony Severenuk   Author's Homepage   Email Tony Severenuk   Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by Dave Grundy:


Overall, I think that version X5 is a very slight improvement over version X3

For digital printers I'm sure the color management is worth the investment alone....now that we support RGB for vectors and bitmaps colors will come out a lot more vibrant from X5 then they did from previous versions of DRAW.

Work with that document color palette for a while you're going to fall in love. That was the blank palette that was floating when you started the app...if you closed it, try opening it (Windows>Palette>Document Palette)and dragging some objects into it...the colors from the outlines, fills and bitmaps will be added to the palette and those colors will follow the drawing...it's pretty wild...you can also use the eyedropper on the palette itself to add specific colors to the palette.


T.

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Tony Severenuk
User Experience Designer,
CorelDRAW Graphics Suite
http://www.coreldraw.com

Posts: 62 | From: Ottawa | Registered: Jul 2005  |  IP: Logged | Report this post to a Moderator
   

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