I was wondering if anyone uses Vinyl Master Pro for their design work ....if so, do they know if the company has gone under ? Ive been in need of some help and get NO REPLY from email or phone. Not looking good Im afraid................. pretty frustrating ! Thanks Rich
-------------------- Rich Parthemore Buchanan NY rparth139@aol.com Posts: 107 | From: Buchanan, NY USA | Registered: Nov 2000
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I have vinylmaster pro, but only use it mainly for cutting. I havent had to contact the company in a long time. Dont know if they are out or not, but I doubt it. They have other products they sell also. Is this the number you called? 1-646-216-9116
[ January 19, 2010, 11:23 AM: Message edited by: John Deaton ]
-------------------- Maker of fine signs and other creative stuff. Located at 109 N. Cumberland ave. Harlan, Ky. 40831 606-837-0242 Posts: 4172 | From: Ages-Brookside, Ky. Up the Holler... | Registered: Jul 1999
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It is the number...Ive also tried the email from their web page but with no luck................ another company using VMP is also having the same problem.............. I have a feeling Im up the creek w/out a paddle here............. Its a shame cause I do like the program..........
-------------------- Rich Parthemore Buchanan NY rparth139@aol.com Posts: 107 | From: Buchanan, NY USA | Registered: Nov 2000
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Woo Hoo......... I just checked andhe did send me an email............. I wil contact him tomorrow when I get back to the shop.......... Thanks for replying........... What is in the works for the new version ? Any release date ? I really like the program and am glad that I'll be able to continue using it now that Ive heard from you guys !!!!
-------------------- Rich Parthemore Buchanan NY rparth139@aol.com Posts: 107 | From: Buchanan, NY USA | Registered: Nov 2000
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I downloaded the trial version of VP, and its great! Ive been using VP for years now, so Im upgrading to the latest version which is eons past the last version.
-------------------- Maker of fine signs and other creative stuff. Located at 109 N. Cumberland ave. Harlan, Ky. 40831 606-837-0242 Posts: 4172 | From: Ages-Brookside, Ky. Up the Holler... | Registered: Jul 1999
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I just ordered the entry level version. I already own Signlab but my new windows 7 machine won't run Signlab without an expensive upgrade. I will still run print projects and some others on the Signlab computer.
This new version of Vinylmaster really is top notch program. Over the last few months I have tried numerous trial programs and none compare. It does seem to miss a couple of nice features Signlab has but for the money, pretty good.
-------------------- Wright Signs Wyandotte, Michigan Posts: 2785 | From: Wyandotte, MI USA | Registered: Jan 1999
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How will the new program work..... dongle.......no dongle............. how bout tech support.....in the past it has been nearly impossible to get help........I just recently gave up on contacting VMP after a month with an error I kept getting ....no reply to emails or calls......... When you can get them they are great.....
-------------------- Rich Parthemore Buchanan NY rparth139@aol.com Posts: 107 | From: Buchanan, NY USA | Registered: Nov 2000
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The new version installs with a Product Serial Number (PSN) that is issued with the software on to as many computers as you like. This means you can design and save but not output. If you want to cut, print, RIP etc. then you must Activate that computer. You get one Activation per license much the same as all other software. Activation is a very simple process and there are no numbers to type in.
However, unlike the old registration scheme of the 1990s the system is far less draconian and will not just lock you out. All PSNs are properly recorded and you can login to get your PSN whenever you forget it!
SO NO MORE DONGLES OR UNREGISTERED NOTICES!!
Also, Tech Support is much better now with a Knowledgebase and Help Desk with a Live Ticketing System at www.iifuture.com/support there is also large FAQ at www.iifuture.com/faq and loads of forms on our website that we monitor all the time.
The program also comes with a 400+ page manual that is interactive and launches the 100+ Lessons and Tutorials. So learning the software is much easier than in the past.
Hope this helps…
Thanks,
-------------------- Shaun Morrell Posts: 38 | From: New York, NY USA & Melb, Australia | Registered: Jun 2000
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