posted
I am going down from 3 computers to one. All run Win XP pro and one of them has Omega loaded on it and it runs with no problems. My problem is that I have that one shut down and am trying to load Omega on the one computer that I will be using everyday. When it didn't load on that one, I tried loading on the old server that I will be shutting down when I get all the files off of it. It wouldn't load on that one either.
My newest version is 1.54 from Sept 2001. I am not interested in buying an updated one as I don't hardly use it. But I have to get into an old file now and can't get it loaded.
I don't understand why it loaded on this other computer and won't load now on either.
Any ideas what to do.
-------------------- Laura Butler Vision Graphics & Sign 4479 Welch Rd Attica, Mi 48412 Posts: 2855 | From: Attica, Mi, USA | Registered: Nov 2000
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posted
Iagree with Bob, the installation, and/or configuration of the rainbow Sentinal Driver is always a prerequisite to be performed prior to installing Omega. Another complicated part of that procedure that I recall having trouble with is identifying the port in a dialog box that has "ON" and "OFF" settings by a list of ports such as COM ports, LPT ports and USB ports... and for a USB dongle, you not only need USB to be set for ON, but you need to have all other ports OFF, so Omega always looks only to the one right place.
posted
I tried loading the rainbow driver first and then the software...still no luck. I called Gerber, they referred me to Hyatt's as thats where the previous owner bought it at. I called Hyatt's and they can't help me unless I spend 500.00 a month on goods or for a fee...which I understand. But then again. You spend $5000.00 on a software and can't get any help.
Now what?
-------------------- Laura Butler Vision Graphics & Sign 4479 Welch Rd Attica, Mi 48412 Posts: 2855 | From: Attica, Mi, USA | Registered: Nov 2000
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Install the entire software suite (it will run in Demo mode and that is OK)
Use the security free utility called File Convertor (Start>GSP Omega>File Convertor in default installation)
Convert (single or batch) plt file(s) to eps, ai or other supported format that you can use
Little time investment, no out of pocket money, you get access to useable vectors
Consult the Help file within File Convertor for assitance if needed.
-------------------- Bob Gilliland InKnowVative Communications Harrisburg PA, USA
"The U.S. Constitution doesn't guarantee happiness, only the pursuit of it. You have to catch up with it yourself." Benjamin Franklin Posts: 642 | From: Harrisburg, PA, USA | Registered: Nov 1998
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posted
I finally got it. I didn't realize that I had to install the rainbow driver first (as I couldn't find any installation paperwork). I had to install , re-install, reboot, re-install, reboot, etc and I finally got it.
-------------------- Laura Butler Vision Graphics & Sign 4479 Welch Rd Attica, Mi 48412 Posts: 2855 | From: Attica, Mi, USA | Registered: Nov 2000
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