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» The Letterville BullBoard » Letterhead/Pinstriper Talk » Gerber Edge Print Head

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Author Topic: Gerber Edge Print Head
Frank Sanborn
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Member # 6772

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Has anybody had a Gerber Edge print head replaced recently? What's it cost these days?

I've got a bad pixel in mine and am waiting to hear back from Gerber.

Prolly a silly question; but are there any alternatives to sending it back to Gerber to get it repaired?

-Thanks!-

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Frank Sanborn
Sanborn Signcrafters
Charlotte, Michigan

Posts: 10 | From: Charlotte, MI | Registered: Aug 2006  |  IP: Logged | Report this post to a Moderator
Glenn Taylor
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Member # 162

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Frank,

The cost is going to depend on a few things. But, depending on the model you have, the last time I checked it would cost around $2500 to $3000.

Some of the vendors like Advantage Sign Supply have free loaner programs and such.

Anyhow, if you are a heavy Edge user like I am, I strongly recommend purchasing their extended warranty. That combined with the free loaner from my vendor has literally saved me thousands of dollars.

.

[ June 24, 2008, 12:13 PM: Message edited by: Glenn Taylor ]

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BlueDog Graphics
Wilson, NC

www.BlueDogUSA.com

Warning: A well designed sign may cause fatigue due to increased business.

Posts: 10690 | From: Wilson, NC, USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Bill Modzel
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I've had mine replaced twice since 99 and as much as I hate them, I've carried the service contract also. It might be a wash in the end but planning on $800 rather than being surprised bye 3 grand is worth it.

Don't hold me to that $800 cost. That may be grandfathered.

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Bill Modzel
Mod-Zel screen Printing
Traverse city, MI
modzel@sbcglobal.net

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Bill Biggs
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Member # 18

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Last time I had mine done it was 1200 for an overhaul and freight both ways. I think that was in 2005
Bill

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Bill & Barbara Biggs
Art's Sign Service, Inc.
Clute, Texas, USA
Home of The Great Texas Mosquito Festival
Proud 10 year Supporter of the Letterheads Website
www.artssigns.com
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MailTo:biggsbb@sbcglobal.net

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Frank Sanborn
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Thanks, guys.

I figured it was going to be upwards of 3 grand.
I bought this Edge used three years ago and it shows just over 46000 print minutes - 768 hours. I have no idea if it is the original print head or not, but if it is; it's probably past due!

I'm going on vacation for 10 days next month, and maybe my Edge will head off to the Gerber "Spa" while I'm gone...

-Frank-

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Frank Sanborn
Sanborn Signcrafters
Charlotte, Michigan

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Frank Sanborn
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Member # 6772

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UPDATE

I spoke to Vicki and Gerber and she told me that Gerber no longer services the Edge 1 (or Edge Classic), or the old trunion models. She gave me the name and number of a Gentleman in Connecticut that still services them.

He quoted me $700 to replace the print head and give it a general cleaning and a good once-over. Even paying the shipping both ways, that's way cheaper than I thought it would be. Since I have so much invested in foils, and so many repeat jobs that are set up for the Edge, getting it fixed/re-habbed is a no brainer at that price!

...and when it comes to "no-brainers", I'm eminently qualified...

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Frank Sanborn
Sanborn Signcrafters
Charlotte, Michigan

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Neil D. Butler
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Member # 661

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Frank are you saying that price includes the head? Or is that just for Labour?

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"Keep Positive"

SIGNS1st.
Neil Butler
Paradise, NF

Posts: 6277 | From: St. John's NF Canada | Registered: Mar 1999  |  IP: Logged | Report this post to a Moderator
Frank Sanborn
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Member # 6772

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As far as I know, it includes the head. I'll post updates once everything is done.

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Frank Sanborn
Sanborn Signcrafters
Charlotte, Michigan

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Neil D. Butler
Resident


Member # 661

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I can't see how it would include the printhead, Gerber charges around 3 grand to replace one... but you never know.

--------------------
"Keep Positive"

SIGNS1st.
Neil Butler
Paradise, NF

Posts: 6277 | From: St. John's NF Canada | Registered: Mar 1999  |  IP: Logged | Report this post to a Moderator
   

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