Letterville Bull Board Letterville | Bull Board
 


 

Front Page
A Letterhead History
About Us
Become A Resident
Edit Your Database Info
Find A Letterhead

Letterville Merchants
Resident Downloads
Letterville BookShop
Future Live Meets
Past Meets
Step-By-Steps
Past Panel Swaps
Past SOTM
Letterhead Profiles
Business Cards
Become A Merchant

Click on the button
below to chat with other
Letterville users.

http://www.letterville.com/ubb/chaticon.gif

Steve & Barb Shortreed
144 Hill St., E.
Fergus, ON, Canada
N1M 1G9

Phone: 519-787-2892
Fax: 519-787-2673
Email: barb@letterville.com

Copyright ©1995-2008
The Letterhead Website

 

 

The Letterville BullBoard Post New Topic  New Poll  Post A Reply
my profile login | search | faq | calendar | im | forum home

  next oldest topic   next newest topic
» The Letterville BullBoard » Letterhead/Pinstriper Talk » Customer is dragging their feet...permit questions.

 - UBBFriend: Email this page to someone!    
Author Topic: Customer is dragging their feet...permit questions.
Mark M. Kottwitz
Visitor
Member # 1764

Icon 1 posted      Profile for Mark M. Kottwitz   Author's Homepage   Email Mark M. Kottwitz   Send New Private Message       Edit/Delete Post   Reply With Quote 
I got a call from someone a couple of weeks ago, and they wanted to someone to come out and give them a quote on a fairly large order. (On a Friday)

I go see them the next Monday, and they are changing their name because the company had been sold. They have Gemini type letters on the front of their building, 4 trucks that need relettering, front door lettering, and a 4 x 6 hanging sign out front.

Talking with the man who called me, he tells me that it is going out for bid, but I was the first one to show up, and he was impressed by me showing up so quickly. He also said that the job has to be done by Jan. 1. I get a quote over the following day, and follow up the next day to make sure he got it.

I did mention to him that he really needed to make a decision as to who is going to do the work, so that who ever is going to do the work can get to work on obtaining the permiting.

I called back this morning, and they have yet to assign the work, and I am starting to worry about meeting their deadline, if I do have to get permits.

What is the worst that can happen if permits are not filed? Would you advise the customer that because it is too close to the deadline to get permits (2 to 3 weeks for this town)that we can go ahead and start working on the signs, and hope the permits will allow the signs (considering that they should, it is getting the same size letters, sign, etc.) [Confused]

How would ya'll handle this situation?

--------------------
Mark Kottwitz
Kottwitz Graphics
Ridgely, MD
www.SeeMySignWork.com
--------------------------
Imagination is more important than knowledge. -- Albert Einstein

Posts: 746 | From: Ridgely, MD | Registered: Oct 2000  |  IP: Logged | Report this post to a Moderator
Dana Stanley
Visitor
Member # 6786

Icon 1 posted      Profile for Dana Stanley   Author's Homepage   Email Dana Stanley       Edit/Delete Post   Reply With Quote 
If all the signs are within the guidelines of the town, then the permits shouldn't be a problem. BUT I would tell them that you can start with out the permits, if they are willing to eat the cost should the town have a problem with size, color, etc. In other words let them who are impatient take the risk.

--------------------
Dana Stanley
Mass.
(508) 234-8193
http://stanleyphotographer.com

Posts: 805 | From: Whitinsville,Mass USA | Registered: Sep 2006  |  IP: Logged | Report this post to a Moderator
Kissymatina
Resident


Member # 2028

Icon 1 posted      Profile for Kissymatina   Author's Homepage   Email Kissymatina   Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
I called back this morning, and they have yet to assign the work, and I am starting to worry about meeting their deadline, if I do have to get permits.
Why are you worrying about this? It isn't a job, it's a quote you gave to a procrastinator. Save the stress & worry for real jobs. When and if they give you the signed work order & deposit, then explain their choices, as Dana put them. But make sure it's all in writing.

I do disagree with Dana's last line. It would be better "Let those who procrastinate, then are impatient take the risk."

--------------------
Chris Welker
Wildfire Signs
Indiana, Pa

Posts: 4254 | From: Indiana, PA | Registered: Mar 2001  |  IP: Logged | Report this post to a Moderator
Frank Smith
Visitor
Member # 146

Icon 1 posted      Profile for Frank Smith   Author's Homepage   Email Frank Smith   Send New Private Message       Edit/Delete Post   Reply With Quote 
Give them a deadline, too.

--------------------
Frank Smith
Frank Smith Signs
Albany, NY
www.franksmithsigns.com

Posts: 807 | From: Albany, NY USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Curtis hammond
Visitor
Member # 2170

Icon 1 posted      Profile for Curtis hammond   Email Curtis hammond   Send New Private Message       Edit/Delete Post   Reply With Quote 
tell em to give you the OK to do em.
Git em done.
HAve them pay ya.

Then let them worry about the permits. Their problem

Other wise just walk away.

--------------------
Leaper of Tall buildings.. If you find my posts divisive or otherwise snarky please ignore them. If you do not know how then PM me about it and I will demonstrate.

Posts: 5274 | From: Im a nowhere man | Registered: Jul 2001  |  IP: Logged | Report this post to a Moderator
Dawud Shaheed
Visitor
Member # 5719

Icon 1 posted      Profile for Dawud Shaheed   Author's Homepage   Email Dawud Shaheed       Edit/Delete Post   Reply With Quote 
that's the way I would handle it as well Curtis.

--------------------
Dawud Shaheed
Sign Scientist
Durham (triangle area) N.C
919 685 7641
signscientist@aol.com
www.signscientist.com

Posts: 1158 | From: durham (triangle area) NC | Registered: May 2005  |  IP: Logged | Report this post to a Moderator
David Harding
Resident


Member # 108

Icon 1 posted      Profile for David Harding   Author's Homepage   Email David Harding   Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
What is the worst that can happen if permits are not filed?
Around here, it depends on the city.

In some, the final responsibility is the licensed sign company, who can be fined up to $2000 per day that a sign is up without the permit. In municipalities that do not require a license, the final onus might be on the end user, who can also face daily fines.

To my knowledge, the only time the fines have really been assessed is when someone cops an attitude with the city. Usually, they allow payment of a double fee.

--------------------
David Harding
A Sign of Excellence
Carrollton, TX

Posts: 5084 | From: Carrollton, TX, USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Kelly Thorson
Resident


Member # 2958

Icon 1 posted      Profile for Kelly Thorson   Author's Homepage   Email Kelly Thorson   Send New Private Message       Edit/Delete Post   Reply With Quote 
I imagine that there are 1000 other things on his mind. I'd gently remind him once more that I have concerns the permits will take time, that I would really like to do the job for him but that I realize that his slate is full right now and so I will wait to hear from him. Then I'd simply forget about it until he notifies you as to his decision. Should he decide to go with you, you can then deal with the permit issue and decide how to proceed. I'm betting he is probably waiting for other shops who are not as diligent, hopefully the $ value will be close enough that your conscientious work ethics will win out.
Good luck, hope you get it. [Smile]

--------------------
“Did you ever stop to think, and forget to start again?”
-Winnie the Pooh & A.A. Milne

Kelly Thorson
Kel-T-Grafix
801 Main St.
Holdfast, SK
S0G 2H0
ktg@sasktel.net

Posts: 5496 | From: Penzance, Saskatchewan | Registered: May 2002  |  IP: Logged | Report this post to a Moderator
Doug Allan
Resident


Member # 2247

Icon 1 posted      Profile for Doug Allan   Author's Homepage   Email Doug Allan   Send New Private Message       Edit/Delete Post   Reply With Quote 
around here the permit process is overlooked more often then not, and in the very very few instances I've heard of in the last 12 years, where a permit requirement was imposed after the fact, there has never been any question as to who put the signs up.

Of course these are usually cases where no permit application was filed at all.(otherwise they would know which sign contractor filed the application)

I've only heard of the County seeking out non permitted signs when a complaint is filed (usually by a competitor)

I have clients who want me to get the signs up now & deal with the permit applications later. I make sure they understand I don't issue permits, I only apply for them, and as much as I would like to know what is allowed, I tell them it is very complex, with various criteria that changes based on their location, and building size & the square root of the age of their first born child. Being as how our local Government is well known for being exactly like that, they realize the sad truth that I'm sorta NOT joking.

--------------------
Doug Allan
http://www.islandsign.com

"you get what you settle for"

Posts: 8981 | From: Kahului, HI, USA | Registered: Sep 2001  |  IP: Logged | Report this post to a Moderator
bruce ward
Visitor
Member # 1289

Icon 1 posted      Profile for bruce ward   Author's Homepage   Email bruce ward   Send New Private Message       Edit/Delete Post   Reply With Quote 
I wouldnt make his urgency my problem. turn in the bid, stress the latest date you need to know by and forget about it. its HIS problem not yours. how long does it take to get permits anyways I can have a permit in 1 hour.

on top of that why get permits, its gemini letters and some trucks and another sign. do it on the weekend

--------------------
You ever notice how easily accessible people are when they are requiring your services but once they get invoice you can't reach them anymore

http://www.visual-images-signs.com/#!

VISUAL IMAGES
MONTGOMERY, AL


Posts: 2033 | From: Montgomery, AL, usa | Registered: Jan 2000  |  IP: Logged | Report this post to a Moderator
Mark M. Kottwitz
Visitor
Member # 1764

Icon 1 posted      Profile for Mark M. Kottwitz   Author's Homepage   Email Mark M. Kottwitz   Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by David Harding:
quote:
What is the worst that can happen if permits are not filed?
Around here, it depends on the city.

In some, the final responsibility is the licensed sign company, who can be fined up to $2000 per day that a sign is up without the permit.

Fines are exactly what I am worried about. When I say its a large order, it is a quote for $5200, which is a huge order for me.

As far as forgetting about it, I hate to admit that this sale would be really nice to help me out financially. It is in the back of my mind, along with the other really big bids I put out over the last 2 weeks or so (well over 20K).

--------------------
Mark Kottwitz
Kottwitz Graphics
Ridgely, MD
www.SeeMySignWork.com
--------------------------
Imagination is more important than knowledge. -- Albert Einstein

Posts: 746 | From: Ridgely, MD | Registered: Oct 2000  |  IP: Logged | Report this post to a Moderator
Joy Kjer
Resident


Member # 3026

Icon 1 posted      Profile for Joy Kjer   Author's Homepage   Email Joy Kjer   Send New Private Message       Edit/Delete Post   Reply With Quote 
In our town there are a bunch of unlicensed sign companies who never pull permits. We are licensed and always pull permits. If someone calls us for a quote and we advise them that the signs must be permitted and then don't hear from them we keep an eye on what is going on there. If they are going elsewhere, I check with the city to make sure the playing field is level and that they have pulled permits.

--------------------
Joy Kjer
Art On Display Signs
4001 Randolph St
Lincoln, NE

"My life has a superb cast,
but I can't figure out the plot."

Posts: 445 | From: 4001 Randolph St. Lincoln, NE | Registered: Jun 2002  |  IP: Logged | Report this post to a Moderator
Tom Giampia
Resident


Member # 2007

Icon 1 posted      Profile for Tom Giampia   Author's Homepage   Email Tom Giampia       Edit/Delete Post   Reply With Quote 
We also like to make sure that permits are in order before ordering materials. The review board and zoning commission make some strange decisions sometimes....

One option would be to do the trucks (No Permit needed), and give them an option for a temporary sign or banner if they can't get you a full approval in time to meet their deadline.

It will allow you to take the proper time with the real signs, they will have the name change in place and you get a couple more signs out it.

--------------------
Tom & Sharon Giampia
Creative Image Design
Port Chester, NY

Posts: 285 | From: Port Chester | Registered: Mar 2001  |  IP: Logged | Report this post to a Moderator
Gene Golden
Resident


Member # 3934

Icon 1 posted      Profile for Gene Golden   Author's Homepage   Email Gene Golden   Send New Private Message       Edit/Delete Post   Reply With Quote 
Mark,
If the signs are just basically a change of copy, and the sizes are remaining the same,I would go ahead and do the changes.
It is a speech issue, not a zoning issue. What the sign says is none of their business as long as it is not "unconstitutional" speech (pornographic, inciting, etc.
If the signs are already legal, then the new signs will be also, just with a different message (First Amendment if you ask me).
But I am more willing to push those limits of legality. If it's outside of your comfort zone, then by all means, don't proceed.

But... you can always letter the trucks and get your foot in the door. Something is better than nothing.

--------------------
Gene Golden
Gettysburg Signs
Gettysburg PA 17325 717-334-0200
genegolden@gettysburgsigns.com

"Art is knowing when to stop."

Posts: 1578 | From: Gettysburg, PA | Registered: Jun 2003  |  IP: Logged | Report this post to a Moderator
   

Quick Reply
Message:

HTML is not enabled.
UBB Code™ is enabled.

Instant Graemlins
   


Post New Topic  New Poll  Post A Reply Close Topic   Feature Topic   Move Topic   Delete Topic next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:


Contact Us | Letterville. A Community Of Letterheads & Pinheads!

Powered by Infopop Corporation
UBB.classic™ 6.7.2

Search For Sign Supplies
Category:
 

                  

Letterhead Suppliers Around the World