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I paid ATT for the DSL Pro package $39.95. I am supposed to be getting download speed from 1.5 - 3.0 mps. Can't remember the uploads speed. I while back I realized that my internet was getting pretty slow. I checked to make sure that no one in the area had hacked into my firewall on my router and that was fine. So I started checking my speeds at:
I was within my 1.5-3.0 for download. Last week I checked and I was 1.5 -1.6. Hummm. I am not happy but its still within what I am paying for. This week I checked and I am down to 300-400 kbs download and 400 kbs upload.
I call ATT tech and after about an hour on the line they figure that its a line swaying in the breeze. I tell her that its all underground here. Hummm. They say that they will send someone out to fix it. I tell her that I am not going to pay for service that I am not getting. Grrr.
I check this morning and I am at least up to 1.0-1.4. I guess that I have to call again.
-------------------- Laura Butler Vision Graphics & Sign 4479 Welch Rd Attica, Mi 48412 Posts: 2855 | From: Attica, Mi, USA | Registered: Nov 2000
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I called charter with my monly report of days that my internet is out. Every time I call same old thing. "can we send a technician" " what versions of windows are you running", "it sounds as though you have a computer problem"
I ask them to remove part of my bill and they do. and we all know our internet connections are going to be down so quit with the "always on" advertisements
-------------------- You ever notice how easily accessible people are when they are requiring your services but once they get invoice you can't reach them anymore