posted
Last week I sent a file of some lettering I did for an electric sign layout (hereinafter referred to as "the logo") to a printer at our customer's request.
It was a Corel X3 file that I had converted to curves and exported as an .eps (wmf type). After three attempts for the printer to open "the logo" file, I converted the type to curves and resent it as a Corel 8 file.
The print shop designer e-mailed back to tell me that, while the file opened up and was usable for what they needed "the logo" for, I had forgotten to imbed the fonts in the file for them.
What would you have done at this juncture? I will post later as to what I did. I am just curious to see how others would have handled this.
-------------------- Bruce Bowers
DrCAS Custom Lettering and Design Saint Cloud, Minnesota
"Things work out best for the people who make the best of the way things work out." - Art Linkletter Posts: 6451 | From: Saint Cloud, Minnesota | Registered: Jun 1999
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posted
I would have said "You're an idiot, next time do your own work." Well...no I wouldn't but I would have explained the font is unnecesary for the purpose and that I only had it as a "Gerber font" anyhow and couldn't export it.
posted
I would say since you converted the fonts to curves then the designer does not need them unless they plan on making changes. I would ask why they think it important that you send them? Maybe you could let them know what the font is called and where to purchase the font.
I do not think I would of exported as eps and wmf this filter can screw things up from my expereince. Did you have a choice of .ai or pdf?
-------------------- Steve Eisenreich Dezine Signs PO BOX 6052 Stn Forces Cold Lake, Alberta T9M 2C5 Posts: 774 | From: Cold Lake | Registered: Mar 2000
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quote:Originally posted by Bruce Bowers: The print shop designer e-mailed back to tell me that, while the file opened up and was usable for what they needed...
I'd have read that and been satisfied that I got them what they needed in a format that worked for them.
posted
You did exactly what I would have done. If I knew up front they were using an older version of Corel, I would probably try that first.
As far as embedding the fonts, you also did the right thing. If you convert all the fonts to curves their system shouldn't even ask for a font unless your default font is one they don't have installed. (Which won't affect 'the logo') Embedding the font doesn't do them a whole lot of good, because if they change the text and then re-save it, it won't re-embed the fonts on the file if they don't have it on their computer...
The font embed feature is only so the person receiving the file can VIEW it, and converting all the fonts to curves is a more fool-proof way of handling that.
(Nothing worse: someone sends you a file with the fonts embedded. You make a change, re-save it. Then the next time you go to open the file, it asks for all these fonts that aren't on your computer. Ask me how I know.)
-------------------- Jon Jantz Snappysign.com jjantz21@gmail.com http://www.allcw.com Posts: 3395 | From: Atmore, AL | Registered: Nov 2005
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posted
I had a similar situation with a screen printer here, excpet he got mad at me like it was my fault he could not use the file, turned out he just didnt know how to use the ungroup feature so he could seperate the colors. I prefer to export as an .eps file, but if I go and try to put the .eps that I created back into corel, it puts it in as a flat bitmap, but opend up perfectly in flexi or ciber cut. I dont know why, it is just a weird thing I reckon.
-------------------- Sharing the WORD one sign at a time!! Joe Golden Signage 721 Oak ST, Madisonville KY, 42431 270-871-0454 Posts: 270 | From: Madisonville, Kentucky | Registered: Oct 2006
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posted
How bout that Graham, thanks so much, took me a minute to find the feature, but it worked perfectly. Thanks so much!!
-------------------- Sharing the WORD one sign at a time!! Joe Golden Signage 721 Oak ST, Madisonville KY, 42431 270-871-0454 Posts: 270 | From: Madisonville, Kentucky | Registered: Oct 2006
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posted
I would tell him "Font?, it's NOT a font... it's a logo!"
...but, the font I used was made by my friend & it is available if he would like to purchase it from their website...
Or you can always sub out further design work to me... the keeper of the fonts... & I will send you vector graphics again when the client approves whatever further design work is required.
posted
hahaha Bill I know you and you aint that mean. Bro.'. Bruce you must always do what your says is the right thing to do or I'll take you to the dark room again for another lesson. Blessings and Peace,
Fred
-------------------- Fred Floyd Carolina Vinyl Wilmington, NC USA Posts: 62 | From: Wilmington, NC USA | Registered: Sep 2001
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I just love dealing with people. It's the high point of my day when I get my tires kicked or a Macintosh "Designer" calls. Got 2 calls just yesterday for banner prices. "Well how much if it was like 2x30'?" As if... Like they're...
Oh yeah, back to reality. Sounds like this yay-hoo works in Mac-Land (#1), and wanted you(the dumb sign guy) to give away your artwork (#2).
All that said, I probably would have asked them why, then told them where they could purchase the font.
-------------------- Mike gatlinburg Sign Crafters Posts: 1051 | From: Gatlinburg, TN | Registered: Oct 2005
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posted
Just like you, I would send them the file converted to curves, but not the fonts if they are bought fonts. If they are freeware, I wouldnt have a problem with sending them, as they can get them off the net. If they are bought fonts, I would direct them where to buy them and leave it at that.
-------------------- Maker of fine signs and other creative stuff. Located at 109 N. Cumberland ave. Harlan, Ky. 40831 606-837-0242 Posts: 4172 | From: Ages-Brookside, Ky. Up the Holler... | Registered: Jul 1999
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I would say, if the logo opened for you, what font are you looking for? And if you need any more files sent, please sned a retainer check for $165 before we proceed.
-------------------- Ken McTague, Concept Signs 57 Bridge St. (route 107) Salem MA 01970 1-978-745-5800 conceptsign@yahoo.com http://www.pinheadlounge.com/CaptainKen
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"A wise man once said that, or was it a wise guy?" Posts: 2425 | From: Salem, MA | Registered: Apr 1999
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posted
I had this happen last month. It was an honest mistake tho, as I only have Corel 9, and the guy was on a Mac, etc etc etc. I finally figgered out what to send him (a .tiff?) and all was well. He was a cool guy and funny to talk with. In your case, however, I suspect the printer was doing some phont phishing. I would echo the comments of Doug, John Deaton and Ken. Love....Jill
Posts: 8834 | From: Butler, PA, USA | Registered: Jan 2001
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posted
To clarify, when i sent the file, I converted it all to curves. I then exported it as an .eps file in vector form which Corel lists as a .wmf. The other option in .eps is a bitmap as a TIFF file...
So, anyways, here is what they wrote in the email sent to me:
quote:Thank you for the new file for XXXXXXX . I was able to open it in Corel Draw just fine, however I will need to have you send us the fonts that you used in the document as they are not available. Please send them to us at the email address.
Thanks Again Kyle Xxxxxxxx
Here is what I wrote in response:
quote:Hey Kyle, Everything was converted to curves before I saved it as a Corel file. If you need the fonts to do further work, you may purchase the script style at www.signfonts.com and the other at www.thefontry.com. These are great people to do business with. I am sure they wouldn't appreciate me giving their stuff away for free.
I agree with Stephen in that they were probably looking to increase their font stash. The two fonts are very cool (which is the reason I use them... Hahahahahaha!) Heck, if anyone feels the need to send fonts, my mailbox is always open... LOL!
I agree with John Deaton in that if these were freeware or shareware fonts, I would have no problem sending them off. The manner in which they asked for them is what particularly bothered me.
I am glad to see how others would have handled this situation. Sometimes, situations arise during the conducting of business that can become awkward. I think I handled correctly, and from reading the responses, I think most of you would have handled it the same way.
Thanks!
-------------------- Bruce Bowers
DrCAS Custom Lettering and Design Saint Cloud, Minnesota
"Things work out best for the people who make the best of the way things work out." - Art Linkletter Posts: 6451 | From: Saint Cloud, Minnesota | Registered: Jun 1999
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posted
Bruce, I don't know how Corel works but on some Illustrator files, even though the fonts are turned to artwork, when you open the file you can still get a missing font warning as there it still some bit of code in the file that retains the tag.
If a shop opens the file and they don't actually look at it in artwork mode, they could mistakenly think that the fonts are missing and being replaced by their system.
Not an excuse but maybe an explanation.
-------------------- Bill Modzel Mod-Zel screen Printing Traverse city, MI modzel@sbcglobal.net Posts: 1357 | From: Traverse City, MI | Registered: Nov 1998
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At first, I also thought that might be the issue. I had saved the file and opened it up on the other design station, from our network, and it opened with no missing font warning.
I wanted to make sure that wasn't an issue before I responded to the printer. I wouldn't have wanted to make an assumption before telling them where they could go obtain their own copies of the fonts.
Good call, though!
-------------------- Bruce Bowers
DrCAS Custom Lettering and Design Saint Cloud, Minnesota
"Things work out best for the people who make the best of the way things work out." - Art Linkletter Posts: 6451 | From: Saint Cloud, Minnesota | Registered: Jun 1999
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posted
I designed a "logo" for an organization-- they took it to some other designer who was going to use it for some other projects of theirs.
The art guy asks for the font that I designed the logo from-- I explain that I had manipulated a certain font and another part of the logo was hand drawn, but the final piece was ready to use vector curves, not a "font"-- he had no clue what i was talking about and kept insisting that I provide him the "font" so he could just type whatever he wanted.
You may have just talked to that guy--- Mr. No-Clue Designer.
-------------------- Michael Clanton Clanton Graphics/ Blackberry 19 Studio 1933 Blackberry Conway AR 72034 501-505-6794 clantongraphics@yahoo.com Posts: 1736 | From: Conway Arkansas | Registered: Oct 2001
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