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Author Topic: Lines Customers Use
Wayne Webb
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1) The Good Buddy Discount
2) "I'm one of your distant kin..."
3) "This will be good advertisin' for ya!"
4) "You could put YOUR NAME onit" (see #3)
5) "I've already spent all my money on..."
6) Guilt Trip "Why...that's just outrageous"
7) Sound Effects: "Sheeew" a subtle version of #6
8) "I'll be needing this and that later on...."
9) "It's for a church" etc.
10) "So and So sells it for $______"
11) "What if I bring my own plywood,T-shirts, etc.
12) Silent Treatment (Just stop talking...)


Can anyone add more?

--------------------
Wayne Webb
Webb Signworks
Chipley, FL
850.638.9329
wayne@webbsignworks.com

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Kimberly Zanetti
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quote:
12) Silent Treatment (Just stop talking...)
That should be on your list of replies. Along with..."And your point would be...?"

--------------------
Kimberly Zanetti Purcell
www.amethystProductivity.com
Folsom, CA
email: Kimberly@AmethystProductivity.com

“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” AA Milne

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lolita leblanc
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13) I'll think about it

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Enseignes Le Héron
Sainte-Adèle, Qué

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Dana Blair
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14) Let me talk to the wife/girlfriend/etc about it.

--------------------
Dana Blair
Blair Signs
Wooster, OH
www.blairsigns.com

If sign makers go on strike, is there anything written on their picket signs?

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Amy Brown
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(14) I need to talk to my wife/husband

[ June 21, 2006, 06:06 PM: Message edited by: Amy Brown ]

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Amy Brown
Life Skills 101
Private Address

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Carl Wood
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(15) It's easy to install - the dirts real soft.
(16) I don't need anything fancy - just play around with the design & see what you come up with.

--------------------
Carl Wood
Olive Branch, Ms

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Jillbeans
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13) Kid Art! "My son did this on the computer, isn't it cute?
14) Nephew Art! "My nephew is going to art school, he drew this! Isn't it great?"
15) The recycler! "Can you repaint this a-frame sign that some Realtor left by my driveway?"
16) Charity starts at home! "Yeah, we are having this benefit...TOMORROW...can you donate a banner?
17) The Assumer! "Hey do you sell them changeable letter signs?"
18) The Presumer! "Since you donated that banner to the charity benefit, will you make one for us too?"

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Sheila Ferrell
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Line #19:


"I'm going to send you a LOT more work if you 'do me right' on the price'"


Reply: "Oh yeh? . . .are they as tight as you? 'cause don't do me no favours . . ."


Line:#20:

"When I send you more customers, you're gonna cut me in a percentage on the deal right?"

Reply: "No."


Line #21:

"I'm VERY artistic, I could paint just like that if I had the time, and a steady hand, and the right paint . . ."

Reply:
[Roll Eyes]

[ June 21, 2006, 06:25 PM: Message edited by: Sheila Ferrell ]

--------------------
Signs
Sweet Home Alabama


oneshot on chat


"Look like a girl, act like a lady, think like a man, work like a dog"

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Sheila Ferrell
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Why we DO NOT quote prices on the phone:


Line #22:
"It's a small, plain sign that just needs a little bit of work"

(Upon inspection, it's huge and has a massive number of complicated problems)

#23:
"I only want a small simple sign that JUST says the name of my company and the phone number."

(After discussing this initial request, they suddenly decide they 'forgot' to say it also needs a list of 8 services they offer, 3 phone numbers, the web-address, and a 'simple' graphic . . .)

[ June 21, 2006, 06:35 PM: Message edited by: Sheila Ferrell ]

--------------------
Signs
Sweet Home Alabama


oneshot on chat


"Look like a girl, act like a lady, think like a man, work like a dog"

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Arthur Vanson
Deceased


Member # 2855

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"How much would you charge to write my van?....Hello.....Hello.....is anyone there?"

--------------------
Arthur Vanson
Bucks Signs
Chesham, Buckinghamshire,
England
arthur@buckssigns.co.uk
--------------------

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Jillbeans
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"But these are just short-term banners! How can that cost $250?"
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Bobbie Rochow
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"Can you give a ball park figure".....

I am SICK TO DEATH OF THAT ONE!!!!!

WHAT THE SAM HILL DOES A BALL PARK HAVE TO DO WITH A SIGN PRICE ANYWAY??????????? [Mad]

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The Word in Signs
Bobbie Rochow
Jamestown, PA 16134

724-927-6471

thewordinsigns@alltel.net

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James Chrimes
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That looks like fun.... I would like to do that for a living.

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JIM CHRIMES
BACON GRAPHICS
56 SUMMIT ROAD
NEWPORT, NH 03773
bacongraphics.com

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Jason Davie
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"Ya, but the guy in Chipley Florida is way cheaper..."


lol
Jason D

--------------------
Jason Davie
193 Front Street
Deposit, NY 13754

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Bruce Bowers
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Yeah, but not as cheap as those southern tier guys, eh? [Wink]

Yeah, deposit this... [Rolling On The Floor]

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Bruce Bowers

DrCAS Custom Lettering and Design
Saint Cloud, Minnesota


"Things work out best for the people who make the best of the way things work out." - Art Linkletter

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Jason Davie
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hehehe lol bruce

Yup, not much to "deposit" at the end of the week, just enought to buy some chineese..

--------------------
Jason Davie
193 Front Street
Deposit, NY 13754

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Ken Henry
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24. "They tell me that you're just the person for this job." [Roll Eyes]

Translation: I'll flatter you a bit just before making a serious attempt at fleecing you. [Frown]

[ June 21, 2006, 10:23 PM: Message edited by: Ken Henry ]

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Ken Henry
Henry & Henry Signs
London, Ontario Canada
(519) 439-1881
e-mail: kjmlhenry@rogers.com

Why do I get all those on-line offers to sell me Viagara, when the only thing hardening is my arteries ?

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Wayne Webb
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HEHEHE
Those are great!
Some I've heard before, and some are new ones.

Jason....you funny man.... [Rolling On The Floor]

--------------------
Wayne Webb
Webb Signworks
Chipley, FL
850.638.9329
wayne@webbsignworks.com

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Alicia B. Jennings
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'You should be done in just a couple of hours eh?' Customer talking about lettering,airbrushing and striping a big rig.

--------------------
Signs by Alicia Jennings (Mudflap Girl)
Tacoma, WA
Since 1987
Have Lipstick, will travel.

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Alicia B. Jennings
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Oh yeah I forgot,,,
"Are you married?"
Or,,,
"Are you still married?'
And,,,
"Does your Husband do this kind of work too?"

--------------------
Signs by Alicia Jennings (Mudflap Girl)
Tacoma, WA
Since 1987
Have Lipstick, will travel.

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bruce ward
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oh yes here we go!!!

now if you do this one truck we have 300 more and we would like for you to do this one first.... (give me good deal on this and btw ill never use you again, and this is the only truck i have) (give me good deal on this and btw ill never use you again, and this is the only truck i have)

man i can get you so much business youll be sick of me.... (im sick of you now!) (im sick of you now!)

how much do you charge for lettering this truck?..... [I]($800)
well that sounds bout right first i have to get it repainted, new engine and all four tires and rims need to be replaced, and ill give you a call...... [I]( damn hes expensive but im not going to let him see im shocked)

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You ever notice how easily accessible people are when they are requiring your services but once they get invoice you can't reach them anymore

http://www.visual-images-signs.com/#!

VISUAL IMAGES
MONTGOMERY, AL


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Mark M. Kottwitz
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quote:
Originally posted by Bobbie Rochow:
"Can you give a ball park figure".....

I am SICK TO DEATH OF THAT ONE!!!!!

WHAT THE SAM HILL DOES A BALL PARK HAVE TO DO WITH A SIGN PRICE ANYWAY??????????? [Mad]

Sure... I can do it between $5 and $50,000.

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Mark Kottwitz
Kottwitz Graphics
Ridgely, MD
www.SeeMySignWork.com
--------------------------
Imagination is more important than knowledge. -- Albert Einstein

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KARYN BUSH
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speaking of the ballpark line...don't forget to add..."i won't hold you to it."

--------------------
Karyn Bush
Simply Not Ordinary, LLC
Bartlett, NH
603-383-9955
www.snosigns.com
info@snosigns.com

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Rick Beisiegel
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Hey Wayne, regarding #12, there's an old saying in the car business that goes like this:

"First one to speak, looses" It's true! [Wink]


[Cool]

--------------------
Rick Beisiegel
Vital Signs & Graphics
Since 1982
(231) 452-6225 / (231) 652-3300
www.vitalsignsandgraphics.com
www.facebook.com/VitalSignsNewaygo

""Good judgment comes from experience; and a lot of that comes from bad judgment" - Will Rogers

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Jillbeans
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"Can you give me a guesstimate-estimate?"
(I'm guessin' that no matter what price I tell you, it will be too rich for your blood, chump!)
[Smile]
Alicia, I love yours...I get that a lot too!
"Did your hubby letter your truck?"

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Deri Russell
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I need two designs- totally different- because I really have no idea what I want- (and once you are done those he still has no idea what he wants and maybe a third will do the trick)

I need two designs because I don't really think the first one you give me is going to be anything like what I want- (why did you come to me in the first place?)

So you do 2 designs- first one has heart & soul and looks absolutely awesome- second one just a quickie that would absolutely not work- just to keep them happy- and they like the second one- now you have to fix it

--------------------
Deri Russell
Wildwood Signs
Hanover, Ontario

You're just jealous 'cause the little voices only talk to me.

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KARYN BUSH
Resident


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there's just no accountin' for good taste no more. i swear that happens all the time...you spend a good amount of time on a design...but throw another quick below par one just cause you feel you need to...and they pick ugly! go figure!

somedays ya just can't win...thats when its time for a little distraction....like FUN!

--------------------
Karyn Bush
Simply Not Ordinary, LLC
Bartlett, NH
603-383-9955
www.snosigns.com
info@snosigns.com

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Russ McMullin
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"This is the best artwork I can find. It should be ok, right?" - 'artwork' means old tattered business card, poorly printed with puff ink

"I love what you've done. I just want to make a few tiny changes."

"We wanted to use an elegant font, like Zapf Chancery." - Zapf Chancery Italic in all caps is just the ticket. Elegant???

"Ok, I want to get a sign, but I'm going to need your help with what it should say."

--------------------
Russ McMullin
Tooele, UT
www.mcmullincreative.com

My mind wanders. And that's not a good thing, 'cause it's too small to be out there alone.

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Wayne Webb
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haha
You guys are the greatest!
Thanks

--------------------
Wayne Webb
Webb Signworks
Chipley, FL
850.638.9329
wayne@webbsignworks.com

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Blake Wright
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It's not high. You can get to it off a step ladder. [I Don t Know]

[ June 22, 2006, 11:22 AM: Message edited by: Blake Wright ]

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Blake Wright
The Sign Shop of Florence
Florence S.C.

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Greg DePauw
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Wayne. The one I get is, "I'll be back later" I call those people "Be Backs"

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Greg DePauw
Art Rod Foundation
206 S. Davenport
Metamora,IL. 61548
(309)-367-4496

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Billie DeBekker
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"Can I get a bid. And while you're at it could you design our new logo so we can compare."

[ June 22, 2006, 11:45 AM: Message edited by: William DeBekker ]

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Billie DeBekker
3rd Dimension Signs
Canon City Colorado 81212
719-276-9338
bill@3dsignco.com
www.3dsignco.com

"Another Fine Graduate of the Ray Charles School of Sign Painting."

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Deb Fowler
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Love the one about the "play around with the design and see what you come up with!" Boy these are all good! No wonder a lot of "signpainters" drink,smoke, grumble, die or early heart attacks! etc!

I recently had to deal with: "Fix me up and I'll send you all the customers in the world" Ha, I told her I had enough cheap customers already and not looking to be in a popularity contest.
or...
" let's talk about this over dinner;

(just came in this morning: "Do you have any scrap vinyl pieces...just want a phone no...well it's a 4 ft. by 8 ft. window, just center it...do you have something bright?...the new owner just spent a lot opening and is broke...oh yeah, he'll need the hours too...(three separate lines)...he's agreed to throw you a pizza every now and then for free....how much is a roll of vinyl and I can tell him....I'll get back to you.. I'm at the pepsi dealer for the free signs!
click.
"oh you only work out of your home, so you can cut me a deal, right? I don't think I should have to pay someone with less overhead than the large sign shop with employees and blah,blah..."

[ June 22, 2006, 11:57 AM: Message edited by: Deb Fowler ]

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Deb Fowler

"It's kind of fun to do the impossible - Walt Disney (1901-1966)

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Carl Wood
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A FAVORITE:
If you can just cut out them letters for me I can stick 'em on myself. . . .

--------------------
Carl Wood
Olive Branch, Ms

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Wayne Webb
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Good ones!

I was primarily looking for ways they try to weasel the price down, but hey, alot of these are ringing a bell.

Anyone hear this one too?
"So....the computer just makes them?"

--------------------
Wayne Webb
Webb Signworks
Chipley, FL
850.638.9329
wayne@webbsignworks.com

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Dusty Campbell
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"So....the computer just makes them?"

Sure it does, would you like to try it.

--------------------
Industrious

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Peter
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quote:
Originally posted by Dana Blair:
14) Let me talk to the wife/girlfriend/etc about it.

When you hear this one, that's your cue to tactfully steer the customer to your competition...otherwise you'll be pulling your hair out in clumps...

[ June 22, 2006, 02:43 PM: Message edited by: Peter Manzolillo ]

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Pete M.
Jet Signs
Farmingdale, NY
www.jetsignsoflongisland.com

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Ricky Jackson
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Member # 5082

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"It's real simple artwork and I'll bring you camera ready art." Next day customer returns with a 4th generation photocopy of a faxed doodling on a stained bar napkin.

"Couldja work me up a few designs for it and give me a call?"

"Dang, I forgot my checkbook; I didn't know you required a deposit. If you'll go ahead and make these for me I'll bring the money when I come back."

"Our company is huge; we always pay our bills." (yeah, after 180 days and turning them over to a collection agency)

"That check was mailed out yesterday"

"I'll be right back with that deposit"

(customer approving design) "That looks great; since you've got these empty spots here can you put in a couple more phone numbers?"

"I need these YESTERDAY!" (you call them an hour later telling them their signs are done; they show up 3 weeks later to pick them up - and "forget" their checkbook)

"I didn't know you made them magnet signs"

"A pair... that's for two magnet signs?"

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Ricky Jackson
Signs Now
614 Russell Parkway
Warner Robins, GA
(478) 923-7722
signpimp50@hotmail.com

"If I have seen further it is by standing on the shoulders of giants." Sir Issac Newton

Posts: 3528 | From: Warner Robins, GA | Registered: Oct 2004  |  IP: Logged | Report this post to a Moderator
Lotti Prokott
Resident


Member # 2684

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The worst are those that start to haggle when they come to pick up the sign. I got these lines from a customer on one and the same job:

"It looks small" (just the size we agreed on)

"Too bad it didn't fit inside the lines" (design had lettering overlap part of a panel inline)

"Are you wanting to get rich fast?(sign cost 100 bucks)

"I can get that for half that much in the city"
(then why are you here?)

Did I mention he's not my customer anymore?

[Roll Eyes]

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Lotti Prokott
Woodland Signs
Pelly, Saskatchewan
woodlandsigns@sasktel.net

Posts: 1966 | From: Pelly, Saskatchewan | Registered: Jan 2002  |  IP: Logged | Report this post to a Moderator
Curtis hammond
Visitor
Member # 2170

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Here is what happens when you do not get a deposit..

"Thanks for coming in w/ the quote. We will contact you in a few months when we're ready to go ahead with it.

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Leaper of Tall buildings.. If you find my posts divisive or otherwise snarky please ignore them. If you do not know how then PM me about it and I will demonstrate.

Posts: 5274 | From: Im a nowhere man | Registered: Jul 2001  |  IP: Logged | Report this post to a Moderator
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