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Steve & Barb Shortreed
144 Hill St., E.
Fergus, ON, Canada
N1M 1G9

Phone: 519-787-2892
Fax: 519-787-2673
Email: barb@letterville.com

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» The Letterville BullBoard » Letterhead/Pinstriper Talk » StUpiD cLieNTs

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Author Topic: StUpiD cLieNTs
Nevman
Resident


Member # 332

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This pretty much tells the whole story...


 -


This will be read as the clients walk up to the door...

[Bash] [I Don t Know]

[ October 07, 2004, 02:15 PM: Message edited by: Nevman ]

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Pat Neve, Jr.
321-537-8675
Capt. Sign

http://www.twitter.com/Pat_Signman

http://www.facebook.com/PatNeve

Posts: 2284 | From: Melbourne, FL, USA | Registered: Jan 1999  |  IP: Logged | Report this post to a Moderator
Wayne Webb
Resident


Member # 1124

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I like yours better
Do what they want
Make client "delighted"
Collect money
Don't tell anyone

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Wayne Webb
Webb Signworks
Chipley, FL
850.638.9329
wayne@webbsignworks.com

Posts: 7404 | From: Chipley,Florida,United States | Registered: Oct 1999  |  IP: Logged | Report this post to a Moderator
Sheila Ferrell
Resident


Member # 3741

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Professional sign person then says:

HEEEEY! Seein' as how you already know HOW you want it, all you gotta do is paint it!! You're really gonna save some money since you don't need me after all . . .see ya!!

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Signs
Sweet Home Alabama


oneshot on chat


"Look like a girl, act like a lady, think like a man, work like a dog"

Posts: 5758 | From: "Sweet Home" Alabama | Registered: Mar 2003  |  IP: Logged | Report this post to a Moderator
Steve Aycock
Visitor
Member # 3612

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I just got approval on a job from the customer after proofing the job 9 times. I got paid for the artwork but it's a major kick in the butt to make changes so many times fruitlessly.

Get this...did you see it coming ? All the changes they made came full circle back to my original proposed drawings. They don't even know it.

I'm never sure what's worse a customer that knows what they want (usually terrible) or the ones that don't have a clue what they want.

Steve

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Steve Aycock Designs
3489 Oswald St.
Johns Island, SC
zaor@warpdriveonline.com

Posts: 124 | From: Charleston, SC | Registered: Feb 2003  |  IP: Logged | Report this post to a Moderator
Rick Beisiegel
Resident


Member # 3723

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Had a similar situation on a big sign. When it was finished, she said "be sure to put your name on it for advertising...after all, alot of people are gonna see this sign" My thoughts exactly! How bout NO! [Smile]

[I Don t Know]

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Rick Beisiegel
Vital Signs & Graphics
Since 1982
(231) 452-6225 / (231) 652-3300
www.vitalsignsandgraphics.com
www.facebook.com/VitalSignsNewaygo

""Good judgment comes from experience; and a lot of that comes from bad judgment" - Will Rogers

Posts: 3485 | From: Beautiful Newaygo, Michigan | Registered: Mar 2003  |  IP: Logged | Report this post to a Moderator
Ray Rheaume
Resident


Member # 3794

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My favorite....

Customer showed up last week looking for a couple of small signs for his home.

Wants wood, 3/4 inch thick.
Showed him MDO and he wants plywood.
????????????

Wants flat black with white lettering.
Show him a few fonts and he says no.
Simple block lettering, nothing fancy.

Asks the price. I tell him.
He tries to barter it down.
Showed him the door.

He's a loan officer. Looks like he'll give out money...just as long as it isn't his.
[Wink]
Rapid

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Ray Rheaume
Rapidfire Design
543 Brushwood Road
North Haverhill, NH 03774
rapidfiredesign@hotmail.com
603-787-6803

I like my paint shaken, not stirred.

Posts: 5648 | From: North Haverhill, New Hampshire | Registered: Apr 2003  |  IP: Logged | Report this post to a Moderator
Curtis hammond
Visitor
Member # 2170

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Do job, collect money, Be happy.

Humility + Gtatitude = Joy

It ain't a world class art piece. Its a window sticker. STick it on get paid.
Yes you know what looks better, yes you worry about the reputation, yes you want the best for your clients. But he wants to show he is gratefull to his clients.

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Leaper of Tall buildings.. If you find my posts divisive or otherwise snarky please ignore them. If you do not know how then PM me about it and I will demonstrate.

Posts: 5274 | From: Im a nowhere man | Registered: Jul 2001  |  IP: Logged | Report this post to a Moderator
Bob Rochon
Resident


Member # 30

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I like Shiela's response. Seee- YA~!

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Bob Rochon
Creative Signworks
Millbury, MA
508-865-7330

"Life is Like an Echo, what you put out, comes back to you."

Posts: 5149 | From: Millbury, Mass. U.S. | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Darryl Gomes
Visitor
Member # 98

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I just delivered some signs today. The customer asked what I need to make the signs. I told them I need artwork for your logo, approximate sizes, and if there are any colours that need to be specific, then I will come up with a design or 2 for you to approve, the deposit and then we start. She says.."we will design the signs, give you the sizes and the colours, all you need to do is make them".

I pondered this for a while wondering if I will see their design and try to talk them into something more appealing or just make the signs and take the money. I opted for the second, they liked their signs and I have a cheque.

oh yeah.. The layout was not horrible, just plain. My name didn't make it on the signs either.

Darryl

[ October 07, 2004, 04:53 PM: Message edited by: Darryl Gomes ]

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Darryl Gomes
Underwood, Ontario

Posts: 296 | From: Underwood Ontario Canada | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Steve Aycock
Visitor
Member # 3612

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I hate it when they do that. Usually they want to send you a picture of the sign in Microsoft publisher or the equivalent. What in God's name would posses someone to want to layout graphics in a wordprocessor I'll never know.

Glad the second option worked out for you.

Steve

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Steve Aycock Designs
3489 Oswald St.
Johns Island, SC
zaor@warpdriveonline.com

Posts: 124 | From: Charleston, SC | Registered: Feb 2003  |  IP: Logged | Report this post to a Moderator
Billie DeBekker
Visitor
Member # 3848

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I always Like the part. "Want don't you put your name on the sign" and I'm Thinking to myself I dont even want anyone to know I made that sign.

But finally I'm getting to the point in the shop That I am proud to put my name on 90% of the work going out

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Billie DeBekker
3rd Dimension Signs
Canon City Colorado 81212
719-276-9338
bill@3dsignco.com
www.3dsignco.com

"Another Fine Graduate of the Ray Charles School of Sign Painting."

Posts: 2530 | From: Canon City, Colorado | Registered: Apr 2003  |  IP: Logged | Report this post to a Moderator
Kissymatina
Resident


Member # 2028

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quote:
Originally posted by Steve Aycock:
What in God's name would posses someone to want to layout graphics in a wordprocessor I'll never know.

I suspect they think that is much more professional than having their nephew draw it in crayon on the back of the placemat at Eat & Park.

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Chris Welker
Wildfire Signs
Indiana, Pa

Posts: 4254 | From: Indiana, PA | Registered: Mar 2001  |  IP: Logged | Report this post to a Moderator
Darryl Gomes
Visitor
Member # 98

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lol.. I recieved the design as an autocad file with a full-sized plot..just to make sure it was right [I Don t Know] [Rolling On The Floor]

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Darryl Gomes
Underwood, Ontario

Posts: 296 | From: Underwood Ontario Canada | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Bruce Bowers
Resident


Member # 892

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Hey, I LIKE Eat-n-Park....

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Bruce Bowers

DrCAS Custom Lettering and Design
Saint Cloud, Minnesota


"Things work out best for the people who make the best of the way things work out." - Art Linkletter

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Bob Kaschak
Resident


Member # 3146

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I am in the process of working "with" a doctor on a sign for his office. He actually did a semi-decent job on the layout, but it isn't exactly what I would have done. I am going to throw a quick sketch together for him, and when he says "I like your design better", I will say, "that's why I don't operate on people"........He's a doctor, I'm a sign artist.

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"The 3-4 minute mark of "Freewill" by Rush.

Bob Kaschak
Artisan Sign And Design
Peru New York

Posts: 1874 | From: Upstate NY | Registered: Jul 2002  |  IP: Logged | Report this post to a Moderator
Nevman
Resident


Member # 332

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I will be doing his final choice as the sign.

The hard part is that this is not vinyl...The signs are 20"x28" blasted HDU. Putting so much effort into such a poor layout is what dismays me. But, they're payin' for it and it will take just as much time as my original version so ... on we go...

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Pat Neve, Jr.
321-537-8675
Capt. Sign

http://www.twitter.com/Pat_Signman

http://www.facebook.com/PatNeve

Posts: 2284 | From: Melbourne, FL, USA | Registered: Jan 1999  |  IP: Logged | Report this post to a Moderator
Brad Farha
Visitor
Member # 931

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Customers routinely pick the worst design of three if you give them a choice.

--------------------
Brad Farha, owner
Farha Signs
Beckley, WV
304-252-3778


Posts: 981 | From: Beckley, WV | Registered: Jul 1999  |  IP: Logged | Report this post to a Moderator
Wayne Webb
Resident


Member # 1124

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quote:
Customers routinely pick the worst design of three if you give them a choice.
Amen to that.

--------------------
Wayne Webb
Webb Signworks
Chipley, FL
850.638.9329
wayne@webbsignworks.com

Posts: 7404 | From: Chipley,Florida,United States | Registered: Oct 1999  |  IP: Logged | Report this post to a Moderator
Cam Bortz
Visitor
Member # 55

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Designing on a word processor is the adult version of crayons on a placemat. Only a word processor costs more than a box of Crayolas, so the results MUST be better... Right?

It's all relative. I've seen great sign layouts drawn on damp bar napkins to the sound of David Allan Coe in cheap roadhouses that reeked of Marlboros and stale beer. I've also seen drawings from high-dollar ad agencies, created on the latest-greatest Macintosh Artiste-Luxe 9000XX, hand-colored with Japanese watercolors on gesso protected by rice-paper overlays, that I wouldn't use to wipe my a$$, metaphorically and graphically speaking.

Machines don't design anything. You need a mind for that, and a mind consists of a brain, eyes, a perceptive and active imagination, fine motor skills, and the balls to use all of them at the same time. Which would explain why there's such a shortage of decent design work, or anything else worth a damn.

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"A wise man concerns himself with the truth, not with what people believe." - Aristotle


Cam Bortz
Finest Kind Signs
Pondside Iron works
256 S. Broad St.
Pawcatuck, Ct. 06379
"Award winning Signs since 1988"

Posts: 3051 | From: Pawcatuck,Connecticut USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Dusty Campbell
Visitor
Member # 4601

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I talked to a customer yesterday about lettering a box truck. I told them $800.00 and all you heads know that is a good price. Reply: I talked to a guy that would do it for $395 Me: The box needs painted too. I talked to Maaco and their price was $1500 without looking at it. I'll do it for $1200.00 again a GOOD price. Cust: I talked to a guy that will paint and letter it for $600. Me: Who did you talk to and what kind of paint job will they do? What kind of lettering will they do? Vague Reply: Someone in Roswell. Me: Mine will look good and last with your logo and a good design, but I can't do it that cheap.


I guess after they have the cheap one done I can up my price to remove it and repaint and start over again.


People.

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Industrious

Posts: 1032 | From: Athens, GA | Registered: Apr 2004  |  IP: Logged | Report this post to a Moderator
Sheila Ferrell
Resident


Member # 3741

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LOL Dusty!!
That's when you get to pat 'em on the back while you walk 'em out to their car sayin',

"MAN!!! $600??!!! Whatt'a DEAL!! Good for you!!"

and you wave bye-bye. [Big Grin] [Wink]

--------------------
Signs
Sweet Home Alabama


oneshot on chat


"Look like a girl, act like a lady, think like a man, work like a dog"

Posts: 5758 | From: "Sweet Home" Alabama | Registered: Mar 2003  |  IP: Logged | Report this post to a Moderator
Michael Latham
Visitor
Member # 4477

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Love this thread! Two weeks ago I recieved many calls from the local universities police department. Homecoming was just around the corner (last saturday to be exact), and they wanted a banner. They had no idea what to put on the banner and after many talks I advised them to think about what they were trying to do/say with banner and let me have an idea what that was. They were going to sketch ideas out on a pad. They designed it! Their computer drawing was BAD!, but I could do no no changes, as is is what they wanted! They wanted a 3'x20' banner, drawing scaled 10'x20'. They didn't understand. I did a banner 3x10, nice! They didn't like it, they wanted their computer generated disgrace. I faxed them a thank you for the opportunity to bid, but respectfully decline. They called immediatly and begged! I explained again the problems of their design, resubmitted another change on mine, they accepted. The banner won first place in Design and the spirit award at homecoming. Mind you my banner only used elements of theirs but was almost totally different. I guess when you cut it to the wire and are over a barrel you can be pushed into a good banner.

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Michael A Latham
Tee's Me Shirt & Sign
16462 Jefferson Davis Highway
Colonial Heights Va. 804-835-3299
signdogopie@aol.com

Posts: 379 | From: Colonial Heights, Virginia | Registered: Feb 2004  |  IP: Logged | Report this post to a Moderator
Sheila Ferrell
Resident


Member # 3741

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GREAT story & PR Michael!!
They will now refer others to you with the addition of praise for your design abilities and save you time with future customers, not to mention the recognition you received from the public on this!!


BTW: I hope they got a deep revelation of WHY they came to you in the first place [Wink]

Did they fire, disassemble or mabey provide capitol punishment for, the "banner committee"?? . . . [Big Grin]

--------------------
Signs
Sweet Home Alabama


oneshot on chat


"Look like a girl, act like a lady, think like a man, work like a dog"

Posts: 5758 | From: "Sweet Home" Alabama | Registered: Mar 2003  |  IP: Logged | Report this post to a Moderator
Mike O'Neill
Resident


Member # 470

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We did 2 welcome signs for the entrances to our town this summer. They asked for quotes on (1) 8' x 12' sign and (1) 12' x 16' sign. They couldn't get the budget past council for the 16' signs so they ordered a 8'x12' and a 4'x8' which I hadn't quoted on at all . I told them that IMHO the 8' was too small for what they wanted but they insisted and we did the two signs.
The signs went up about a month after we delivered them, and they weren't installed for 3 days before I had a fellow (from the planning committee) in my office complaining that my 8' sign was too small, and that somehow it was my fault. Push shove - push shove. I didn't budge and the signs were paid for. Last week Council requested a quote on another 12' sign so I quoted exactly what I charged for the first one, (which did include layout). New sign got ordered yesterday, and I guess the 8' sign will be a trophy for someone. (but not me [Smile] )

--------------------
Mike O'Neill


It has yet to be proven that intelligence has any survival value.
- Arthur C. Clarke


mike@copyshop.ca

Posts: 3094 | From: Labrador City, NF, Canada | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
   

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