posted
Obviously, I have to post my question here, because Signlab has discontinued it's Lifetime Tech Support that it offered when I bought it! By the way, isn't that illegal for them to do? Anyway, I have E6, & when I go to type out a letter, I get about 50 of the same letter!!! I have work to do today, & can do NOTHING til I get this fixed!!!! Anybody have any advice to give me? If it is a glitch in my program, can I reset my computer to the day before it did this? And if I DO that, how do I find the reset menu? Thank you, to whoever can help!!!!!!
-------------------- The Word in Signs Bobbie Rochow Jamestown, PA 16134
724-927-6471
thewordinsigns@alltel.net Posts: 3485 | From: Jamestown, PA 16134 | Registered: Oct 2002
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posted
Thank you, Hubert, but see, I have found that this began occurring AFTER I had downloaded my needed Service Pack 2 on Saturday. There were no Hotfixes listed on my Add/Remove Hardware, so I actually had to uninstall my Service pack, which makes me more vulnerable to viruses! I am so disappointed in Signlab since they took our Free Lifetime Tech Support away. It says to permanently fix my problem, I should upgrade from my E6. That would be wonderful, but with dentist AND doctor bills these next few weeks & no medical coverage, I don't see me affording my upgrade anytime soon. Thank you again, Hubert, for your help. I know it is not your fault the way your employer does things.
-------------------- The Word in Signs Bobbie Rochow Jamestown, PA 16134
724-927-6471
thewordinsigns@alltel.net Posts: 3485 | From: Jamestown, PA 16134 | Registered: Oct 2002
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posted
WINDOWS XP SERVICE PACK 2....thats a nono....bad stuff happens when you load that....pick a date prior to you service pack 2 install and restore XP to its wonderful greatness.....hehehehehe
-------------------- joe pribish-A SIGN MINT 2811 longleaf Dr. pensacola, fl 32526 850-637-1519 BEWARE THE TRUTH.....YOU MAY NOT LIKE WHAT YOU FIND Posts: 11582 | From: pensacola, fl. usa | Registered: Nov 1998
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Win XP service pack 2 should be removed from Microsoft's site. Hell they even list a bunch of MICROSOFT programs that doen't work with SP2!!!!
-------------------- Dave Grundy retired in Chelem,Yucatan,Mexico/Hensall,Ontario,Canada 1-519-262-3651 Canada 011-52-1-999-102-2923 Mexico cell 1-226-785-8957 Canada/Mexico home
posted
Sorry I can't help you with your particular issue but I have a similar problem using Windows 2000 and SignLab Colormaster 5.0, Rev 12(this version works best with Win 2000). When I duplicate items..sometimes there are several duplicate letters on top of letters that you can't see. When I cut them...it cuts the letters 2-4 times...cutting too deep sometimes thru the backing of the vinyl. I have been choosing Cut By Color to avoid this problem. Is there any easier solution? Judy
-------------------- Judy Pate Signs By Judy Albany, Georgia USA 229-435-6824
Live simply...Love generously...Care deeply...Speak kindly...Leave the rest to God. Posts: 2621 | From: Albany,GA,USA | Registered: Nov 1998
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posted
There is no secrete that XP SP2 is causing lots of problems.
Its strange for a software vendor to recomend the service pack after all the known problems. .
-------------------- Leaper of Tall buildings.. If you find my posts divisive or otherwise snarky please ignore them. If you do not know how then PM me about it and I will demonstrate. Posts: 5274 | From: Im a nowhere man | Registered: Jul 2001
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Is sp2 the "auto update" my puter is trying to do? I have XP and the update it's asking me to recieve is SP2.
"Hi Bobbie!"
-------------------- AirbrushBobby.com Clearwater, FL The message of the cross is foolishness to those who are perishing.1Cor1:18 “The wages of sin is death, but the free gift of God is eternal life in Jesus Christ our Lord”Rom6:23 Posts: 505 | From: Clearwater Florida USA | Registered: Feb 1999
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-------------------- Leaper of Tall buildings.. If you find my posts divisive or otherwise snarky please ignore them. If you do not know how then PM me about it and I will demonstrate. Posts: 5274 | From: Im a nowhere man | Registered: Jul 2001
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Your problem is quite different from Bobbie's and not a known issue. We have had no other reports from other 5.0 users with the problem you have described.
I assume here that you have set your duplicate offset to 0,0. I would ensure that you are duplicating only what is intended, and use either CTRL-D or go to Edit > Duplicate. TAB key will cycle through all objects on-screen so you can ensure that there is only one (or two) objects selected.
Alternatively, sweep-select the duplicated objects. In the top left-hand corner of Signlab, it will specify how many objects are selected. I.E. Path Selected:2 means 2 objects are selected.
Don't forget that if you sweep select 2 objects and hit Duplicate, you will end up with 4 objects.
posted
Thanks Hubert! Exactly where are the duplicate offset settings located so I can check that. I do use CTRL-D to duplicate. Thanks, Judy
-------------------- Judy Pate Signs By Judy Albany, Georgia USA 229-435-6824
Live simply...Love generously...Care deeply...Speak kindly...Leave the rest to God. Posts: 2621 | From: Albany,GA,USA | Registered: Nov 1998
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posted
Thank you- ALL of you- But you know what, Judy, I have had that problem, too, with my E6! It is like a "ghost image" that is there, & when I sweep to select all on the screen, it won't pick it up! It appears & dissapears! It doesn't happen very often, tho, but one time it was so bad that I just copy & pasted my image into a new file to get it clean. When you are down to your last piece of vinyl & it screws up, you are hurting! By the way, I uninstalled my Windows Service Pack 2 & all is well now, I am back in business!
-------------------- The Word in Signs Bobbie Rochow Jamestown, PA 16134
724-927-6471
thewordinsigns@alltel.net Posts: 3485 | From: Jamestown, PA 16134 | Registered: Oct 2002
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posted
I posted at least 3 times that XP SP2 will cause problems with software. Especially dongled software.
Please be sure NOT to install SP2 unless you truely need it or you know your way around a computer.
These problems were revealed when SP2 was in BETA. Our local comp shop is building a retirement fund on removing SP2. By the way. He is using a SP2 remover written becaue of the trouble. Thats how many people are suffering from SP2
-------------------- Leaper of Tall buildings.. If you find my posts divisive or otherwise snarky please ignore them. If you do not know how then PM me about it and I will demonstrate. Posts: 5274 | From: Im a nowhere man | Registered: Jul 2001
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posted
Thanks Hubert...I checked my duplicate offset setting and I have it at 1.00 inch. I'll tell you when I am having this problem with duplicates directly on top of each other. It usually happens when I duplicate my design in order to nest them manually onto a box I drew to represent my vinyl. I know E6 has this nesting feature but I am doing it manually to save material. Another problem I am having is SignLab shutting down when I try to transform white letters on a black background. I create a black background to represent a window and create white lettering and try to arch the bottom or top of the letters using Bounding Box, Arch. SignLab says errors have been created and SignLab is shutting down. Is there some simple setting to fix this problem? I have been changing the color of the letters to another color, transforming them, & then changing it back to white to print out or email to my customer. I appreicate you addressing this issue,Hubert. Sincerely, Judy
-------------------- Judy Pate Signs By Judy Albany, Georgia USA 229-435-6824
Live simply...Love generously...Care deeply...Speak kindly...Leave the rest to God. Posts: 2621 | From: Albany,GA,USA | Registered: Nov 1998
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This problem is easy to reproduce. However, due to the age of the program, there is no long term solution.
The workaround is exactly as you have mentioned. Don't use white for the letters, and change the colours of the letters after the transformation has been applied.
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