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» The Letterville BullBoard » Letterhead/Pinstriper Talk » I'm a little cheesed off! What to do?

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Author Topic: I'm a little cheesed off! What to do?
Steve Peltier
Visitor
Member # 3418

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So anyway...
I bought some sign-foam yesterday from the local sign supply place. I needed adhesive to laminate it together so I was gonna get some sign-grip. The dude there sold me UltraBond because "that's what everybody uses." Being a sign-foam rookie I took it all back to the shop and laminated my pieces together.
UltraBond is a water based adhesive used on WOOD signs - correct? It didn't seem like the right stuff but the dude said...
So now I have a mess that I may not be able to salvage. Not to mention the $$$$ spent.
I do feel a bit stupid but I was sold the wrong stuff.
What would you do?

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Steve Peltier
Labmonkey Signs & Graphics
stevepeltier@comcast.net

Posts: 13 | From: St Paul | Registered: Nov 2002  |  IP: Logged | Report this post to a Moderator
Gene Golden
Resident


Member # 3934

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Steve,
How were they laminated, back-to-back, edge-to-edge? Can you pull them apart? You may be able to scrub or pressure wash the gunk off since it probably hasn't set yet. I would think that an ammonia solution should break it down well. Since it is the weekend, you can find Gorilla Glue or a polyurethane glue at Lowe's or Home Depot. When you do use the GG, make sure to clamp the work because it expands as it cures. Call me if you need. I'm here all the time it seems (not after 9pm eastern please).

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Gene Golden
Gettysburg Signs
Gettysburg PA 17325 717-334-0200
genegolden@gettysburgsigns.com

"Art is knowing when to stop."

Posts: 1578 | From: Gettysburg, PA | Registered: Jun 2003  |  IP: Logged | Report this post to a Moderator
Terry Baird
Resident


Member # 3495

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Get a refund , call your client if the time frame is effected and get back to work. Make sure that your supplier is held accountable for his "advice".

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Terry Baird
Baird Signs
3484 West Lake Rd.
Canandaigua, NY 14424

Posts: 790 | From: Canandaigua, New York | Registered: Dec 2002  |  IP: Logged | Report this post to a Moderator
Steve Purcell
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Member # 1140

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You have a somewhat legitimate beef with the genius who sold you the wrong adhesive.

But, you also should have familiarized yourself with the material a bit, before starting a project with it. [Roll Eyes]

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Steve Purcell
Purcell Woodcarving & Signmaking
Cape Cod, MA

**************************
Intelligent Design Is No Accident

Posts: 900 | From: Cape Cod, MA | Registered: Oct 1999  |  IP: Logged | Report this post to a Moderator
Steve Peltier
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Member # 3418

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Thanks for the feedback.
I've actually used the UltraBond before on wood but I never thought to question the guy 'cuz I thought he really knew his stuff. It's because of my own stupidity that I'm hemming and hawing over whether or not to get a refund.

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Steve Peltier
Labmonkey Signs & Graphics
stevepeltier@comcast.net

Posts: 13 | From: St Paul | Registered: Nov 2002  |  IP: Logged | Report this post to a Moderator
Jane Brubaker
Visitor
Member # 4908

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Its not stupidity, Steve, its called inexeperienced in that area. Terry is totally correct. Get a refund and do-over. this way that salesman won screw up the next sign guys job with guessing advice.

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Jane Brubaker
Graphic Horizons
Lincoln, NE
graficjane@aol.com

Posts: 6 | From: Lincoln, NE | Registered: Aug 2004  |  IP: Logged | Report this post to a Moderator
Cam Bortz
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Member # 55

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No offense, but if I built signs based on the advice of order-takers at a supply house, I'd have been out of business years ago. Then again, these knuckleheads shouldn't be offering instructions without having any experience or knowing wtf they're talking about. Ask for a refund - but don't hold your breath.

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"A wise man concerns himself with the truth, not with what people believe." - Aristotle


Cam Bortz
Finest Kind Signs
Pondside Iron works
256 S. Broad St.
Pawcatuck, Ct. 06379
"Award winning Signs since 1988"

Posts: 3051 | From: Pawcatuck,Connecticut USA | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Philip Steffen
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Member # 2235

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I agree with the "don't hold your breath" comment. When I ask for advice from a supplier on a particular product, I insure that they have had experience with it and don't just take the "everybody seems to be doing it" comment as wisdom. You might get a refund on the glue, I doubt it on the sign foam, and really really doubt you'll recoup the lost time/labor you put into the project. I always ask if their advice is waranteed.

I don't think you have total rights to be flaming mad simply because you didn't double check. Just my 2cents...you asked.

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Phil Steffen,
29 Van Rensselaer St
City of Saratoga Springs DPW
Saratoga Springs NY 12866

Posts: 563 | From: beautiful Saratoga Springs NY | Registered: Aug 2001  |  IP: Logged | Report this post to a Moderator
Sheila Ferrell
Resident


Member # 3741

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Hi Steve . . . .

When in doubt,
1. Ask MORE questions AND ask for their personal experiences . . .

2.Regardless of replies to step one, make a small sample ANYWAY

3.Regardless of wether they refund anything, bring every detail of it to the attention of the sales-person, as has been mentioned, in hopes that by doing this good deed they will learn that this does not work and not continue to give poor advice.

4. kick-back, relax, and remember, be thankful you learnt somethin' new, learnin' what NOT to do is as important as learnin' what to do. . .and think of creative ways to use the peice . . . [Wink]

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Signs
Sweet Home Alabama


oneshot on chat


"Look like a girl, act like a lady, think like a man, work like a dog"

Posts: 5758 | From: "Sweet Home" Alabama | Registered: Mar 2003  |  IP: Logged | Report this post to a Moderator
Eric Humphreville
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Member # 4762

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What exactly went wrong when you used it?

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Eric
PA

Posts: 149 | From: Intercourse, PA | Registered: Jun 2004  |  IP: Logged | Report this post to a Moderator
   

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