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» The Letterville BullBoard » Letterhead/Pinstriper Talk » OT - Computer assistance needed

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Author Topic: OT - Computer assistance needed
Kimberly Zanetti
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Member # 2546

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Okay all you Letterhead computer geniuses...I need your brain power. I'm hoping that someone has an easy answer for me because this is driving me NUTS!

I'm running Windows XP Home edition on a P4, 2.6 computer. The problem is that when I turn the computer on, it will boot up and then start to load Windows, one item will pop-up in the start-up area and then it will stop and lag for about 2 minutes before it kicks in and loads the rest. The last couple of days, around 50% of the time, it never kicks in and just sits there. If you try and do anything to the computer before it kicks in and fully loads it will freeze up entirely and you have to turn it off manually and start all over again.

I have reached the end of my frustration level with this and need to figure out a solution. I have tried taking as much as I can out of the start-up as I can hoping that it would make a difference but it didn't help at all. I'm thinking there is some kind of incompatibility issue somewhere along the food chain but I can't find it. I did get a new HP scanner/fax/copier/printer but it was having this problem long before I got that. My best guess is the home network that I have linking my 3 computers but I had so much trouble getting that set up I'm leary to mess with it.

Any and all suggestions would be welcome. Please, please help.

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Kimberly Zanetti Purcell
www.amethystProductivity.com
Folsom, CA
email: Kimberly@AmethystProductivity.com

“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” AA Milne

Posts: 3722 | From: Folsom, CA | Registered: Dec 2001  |  IP: Logged | Report this post to a Moderator
Kissymatina
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Member # 2028

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Do you get any error messages?

Have you run a defrag lately?

Once it boots up, go to start, all programs, start menu and see if there is any junk in there.

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Chris Welker
Wildfire Signs
Indiana, Pa

Posts: 4254 | From: Indiana, PA | Registered: Mar 2001  |  IP: Logged | Report this post to a Moderator
Kimberly Zanetti
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Member # 2546

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Nope, no error messages...yup, I've run a defrag several times, got rid of all the junk files, dumped several pieces of spyware, ran a complete virus scan.

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Kimberly Zanetti Purcell
www.amethystProductivity.com
Folsom, CA
email: Kimberly@AmethystProductivity.com

“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” AA Milne

Posts: 3722 | From: Folsom, CA | Registered: Dec 2001  |  IP: Logged | Report this post to a Moderator
dispatch
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Hi Kimberly!

Did you mention one time you got a Dell - if so Its probably the same as mine - 2400 series???

is the network hooked up & running???

can you determine which process stops it??

try bringing up Task Manager (Alt-Del-Ctl)
looking for a damaged or added device driver

or something "extra" in the startup list

the $^U8 comingfrom the net is really bad these days and if you have a DSL or Cable connection they hit at you non stop

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Bob Sheers
24 Hour Services
Columbia, MD
USA
410-995-3655
bob@go-to-airport.com

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Kimberly Zanetti
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Hi Bob,

No, I was going to get a Dell, someone built this computer for me.

The network seems to be functioning just fine as always. I can't find anything that seems to be "wrong", except for the fact that it keeps hanging - took me 4.5 minutes the last time I had to restatrt. Something is WRONG.

It seems to be stopping just before it loads the network connection.

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Kimberly Zanetti Purcell
www.amethystProductivity.com
Folsom, CA
email: Kimberly@AmethystProductivity.com

“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” AA Milne

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Curtis hammond
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is it XP?

have you checked for SASSER?

--------------------
Leaper of Tall buildings.. If you find my posts divisive or otherwise snarky please ignore them. If you do not know how then PM me about it and I will demonstrate.

Posts: 5274 | From: Im a nowhere man | Registered: Jul 2001  |  IP: Logged | Report this post to a Moderator
Doug Allan
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I'm no genius, so I'm checking this post to possibly learn something myself, but when you say "this has been happening long before adding the HP" that tells me one thing... your frustration level has a much longer fuse then mine [Smile] I don't think I could last a week with a startup cycle lagging to over 4 minutes... but then again, I almost never turn mine off. I would be tempted to consider that as a possible bandaid solution for the sake of your sanity while you wait for a better answer.

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Doug Allan
http://www.islandsign.com

"you get what you settle for"

Posts: 8981 | From: Kahului, HI, USA | Registered: Sep 2001  |  IP: Logged | Report this post to a Moderator
Kimberly Zanetti
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Doug, Yes...it has been happening for some time but before it was only around a minute...it's been getting longer damn near everyday. My frustration level with life in general has been shorter as well which has been adding to the problem.

Thank you all for your suggestions - so far nothing is helping but I sure appreciate the input.

No viruses were found after a thorough scan which I have tried many times but it's always worth another shot.

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Kimberly Zanetti Purcell
www.amethystProductivity.com
Folsom, CA
email: Kimberly@AmethystProductivity.com

“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” AA Milne

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Brian White
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You could try disabling the network and rebooting to see if it starts up properly. At least you could eliminate that as the problem. I'm not sure about XP Home edition but in XP Pro you can disable the network at Start/Connect To/Show All Connections.. right click on Local Area Connection and disable it. You can re-enable it at any time.

If that proves fruitless I'd look at Task manger and see just what programs are running in memory after start up.

Brian

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Brian White
Park Sign
Collingwood, Ontario
705.444.1723
bwhite@parksign.com
www.parksign.com

www.parksign.com

Posts: 110 | From: Collingwood, Ontario, Canada | Registered: Nov 1998  |  IP: Logged | Report this post to a Moderator
Kimberly Zanetti
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Darn it Brian...I really thought that one might work. Nope. [Dunno]

Anyone else????????????

At this point I'm tempted to reinstall Windows and start over. The only thing is I'm terrified I won't get the network reconfigured and working again. I had a devil of a time setting it up to start with.

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Kimberly Zanetti Purcell
www.amethystProductivity.com
Folsom, CA
email: Kimberly@AmethystProductivity.com

“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” AA Milne

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Roy Frisby
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I had a similar problem and it turned out to be
the antivirus program. Try to disable it so that
it won't start when you reboot. This may not be
it but it's worth a try at this point. Good luck

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Frisby Signs, Inc.
El Dorado, Arkansas

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Arthur Vanson
Deceased


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Kimberly. it might be worth trying PCpitstop:

PCpitstop

The service is free, but you need to sign up and state your connection type; Dial-Up, DSL or ADSL. Once you give it permission, it will put a small diagnostic program on your computer and run a series of tests. Then advises of errors or optimising options. I've found it very useful at times and never had a problem with it.

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Arthur Vanson
Bucks Signs
Chesham, Buckinghamshire,
England
arthur@buckssigns.co.uk
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Kimberly Zanetti
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Thank you all so much for your help and advice. That's what I love about our little world here - the help and support.

Okay, I finally solved the problem, well diagnosed is a better word...A...O...L...9.0!

I had tried everything including going through the STARTUP menu one by one and restarting each time which took forever. Nothing ...same old thing.

I thought AOL might be the culprit so I uninstalled it. Same problem. I finally reloaded Windows XP and VOILA! It's working like a charm, everything loads in a snap. So I try and reinstall AOL and boom! same old crap again.

I had to do a system restore back to right after I reloaded Windows and VOILA! again, working great.

Okay, so AOL is the problem but that makes my solving the problem a bit dicey. I have my cable internet service THROUGH AOL not the cable company. Even though I have the cable modem hooked up I can't get online without AOL. (I'm on my other computer now which has been acting up too latey...gee! I wonder why!)

Before I get a bunch of I TOLD YOU SOs about AOL, I've been on AOL for 6 years and have rarely had any trouble before. AOL 8.0 was terrible so I upgraded to 9.0 and I've had nothing but trouble. Of course, I can't find the 8.0 disc I had because I'm pretty sure I tossed it because it was so bad.

Now what?

--------------------
Kimberly Zanetti Purcell
www.amethystProductivity.com
Folsom, CA
email: Kimberly@AmethystProductivity.com

“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” AA Milne

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Richard Bustamante
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Member # 370

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I'm happy to see you've found the culprit.
You mentioned a network. Are the puters connected
to a router that shares a network connection?
If so, there is no need to load the software.
The router has made the connection, and all
you have to do is set the IP`s.

You may need the software to go onto the AOL
network. You might want to go to AOL, and see if
there are any known issues with XP, while using
the their software.

Theres a great feature in windows; MSconfig
Its a great tool for "tweeking" your start`up,
config sys, autoexec, and some other actions your
puter does during start`up.

I believe the issue is; AOL is conflicting with
your network settings, or, tring to connect, when
there is already a connection. The AOL software
might want to use a modem to connect, and if your
puter doesn't have one, it will spend four and a
half minutes tring to find one and try to use it.

I sincerly hope your computer is alright.
-Rich

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Richard Bustamante
Signs in the Pines
www.signsinthepines.com

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Kimberly Zanetti
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Member # 2546

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Spoke too soon...it's doing it again! URGH!!!!! I give up for tonight.

--------------------
Kimberly Zanetti Purcell
www.amethystProductivity.com
Folsom, CA
email: Kimberly@AmethystProductivity.com

“Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” AA Milne

Posts: 3722 | From: Folsom, CA | Registered: Dec 2001  |  IP: Logged | Report this post to a Moderator
   

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