This is topic Thankyou Signlab in forum Old Archives at The Letterville BullBoard.


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Posted by Rayboy (Member # 2029) on :
 
I recently had a hard drive crash on a computer that I use for cutting & subsequently lost my Signlab program (And had no software to re-install it but still had a dongle) A simple email to Cadlink & a gentleman named Mark pointed me in the right direction to a program download and had the appropriate password sent to me.

I purchased this program in 1996 and cadlink was still willing to help me & gave me a revised version with some minor bugs ironed out

Now thats customer support

Andrew
Array Signs
COFFS HARBOUR
Oz

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Posted by Dave Grundy (Member # 103) on :
 
Andrew..that sounds like great customer suport. I'm just curious why you didn't have the software to reinstall but did have the dongle?

I guess what ya pay SignLab for is the $2 dongle and not the $5000 software?

Anyway...glad you got good service...seems these days that we, the little sign shop, are the ones that provide the good service in order to make a decent living and the corporate giants just take the money and run!

Good stuff Andrew!

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Dave Grundy
AKA "applicator" on mIRC
"stickin' sticky stuff to valuable vessels and vehicles!"
in Granton, Ontario, Canada
1-519-225-2634
dave.grundy@quadro.net
www.quadro.net/~shirley



 



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