Well, I tried all of your suggestions and the problem would not go away. HP sent me new drivers and pages of fix-it notes. Still, no solution. Dell was very helpful in trying to solve the dilema, both on-line and in person (on the phone). They have come to the conclusion that there is a corrupt file somewhere in the system and a technican is coming to the studio Wednesday to install a new hard drive.
After several months I may actually be able to use my new equipment. Everything else works fine - just the scanner would not place an image in any of my software.
I must put in a good word for Dell. They have been extremely nice and have tried repeatidly to solve the problem. Maybe this tech guy will be able to get me up and running.
Stay tuned for additional future segments.
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Chapman Sign Studio
Temple, Texas
rchapman@vvm.com
as a matter of fact in tiny letters on my truck tailgate i have "Powered by Dell"
I hope you get your scanner problems fixed soon.
mark
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Mark Fair
Mark Fair Signs
http://www.markfair.com
Home of "Sign of the Month
http://www.markfair.com/signomonth.html
2162 Mt. Meigs Road
Montgomery, Alabama 36107
334-262-4449
"Mark Fair is a Proud Contributor to The Letterhead Site!"
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Warning: A well designed sign may cause fatigue due to increased business.
http://members.tripod.com/taylor_graphics
walldog@geeksnet.com
