The Letterville BullBoard: DESIGN SOFTWARE IN THE WRONG HANDS

This is topic DESIGN SOFTWARE IN THE WRONG HANDS in forum Letterhead/Pinstriper Talk at The Letterville BullBoard.

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Posted by Rick Beisiegel (Member # 3723) on :

We're getting a flood of customer artwork designed with free software available over the internet. Canva, Over, and other free software files supposedly save as a PDF. I'm also getting tons of PNG files proudly handed to me as their "logo" Free software combined with a lack of experience or knowledge is a costly mix.

I spent 3 hours getting their "production ready" files ready for our WF printer. The weird thing is that they have no clue that saving a PNG into a PDF file does not make it a vector file, nor does it increase the resolution. [I Don t Know]

Am I missing something? Is this the future of design software? Feel free to be honest if I'm missing something. So sad [Frown]

Rant over

[ September 17, 2021, 07:16 AM: Message edited by: Rick Beisiegel ]

Posted by Brian Dish (Member # 10782) on :

I hope you are charging them for the 3 hours of you time!

Posted by Alicia B. Jennings (Member # 1272) on :

I get it all the time. They send a PNG and think it just automaticly become vector art. I ask them "Do you know the name of the font that was used?" They don't know. So I tell them without the font name all I can do is come up with something close. And as for complex images,, well then I got to be honest with them and tell them I cannot reproduce with they have send me. It reminds me of the old days when people would want a sign painted that their artist son drew. You would say " That's nice but I'm gonna have to redraw it because I am using a paint brush not colored pencils.

Posted by Chuck Peterson (Member # 70) on :

A few years ago a church I used to make signs for hired a new office manager who took it upon herself to design banners. She had a vector program. When I opend the first one I thought it was a picture of a fuzzy caterpillar. On the main copy she used all kinds of outlines, shadow, dotted, textured paths etc. and then warped it into a wavy shape. I don't recall what happened next, but I didn't print from her design.

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