How would you answer a customer who sent you this? Just curious what others would say. I have already responded to her.
"I want a wall mount "medal holder" for my husband's marathon medals. I'd like it to say "I run because I really like beer". Can you do something like that? How soon could it be done? How much would it cost?"
Posted by Bob Rochon (Member # 30) on :
Jane,
was this an email? if it was, I would find a way to have a real conversation with this person. If they wont put in the effort of a conversation of a visit to your shop then Iwould walk.
Posted by Don Hulsey (Member # 128) on :
Answers
Sure! As soon as I can get it done. A BUNCH!
Posted by Raymond Chapman (Member # 361) on :
Whatever you say, it's going to take too long and cost too much.
Posted by Jane Diaz (Member # 595) on :
It was an email through our website. I told her to stop by the shop and we could show her materials, sizes, prices but with the info she had given me, I couldn't tell her much. She came in, we took down her info, filled out a work order and got the job. Posted by Bruce Bowers (Member # 892) on :
Hoorah! Getting them in the door is half the battle sometimes...
Posted by Dave Grundy (Member # 103) on :
HEY BRUCE....
I just noticed you have re-located to somewhere warm!!!!
![[I Don t Know]](graemlins/dunno.gif)
I have already responded to her.![[Wink]](wink.gif)