Has anyone had to deal with this? We have been out of the office for a short time and returned to this situation with ..trojan horse patched on my computer. Any help would be appreciated. Thanks Butler
Posted by Sonny Franks (Member # 588) on :
Have you done a virus/malware scan yet? What kind of anti-virus programs are currently on your computer? Be careful of running any "fixes" you're not sure about.
Posted by Susie Butler (Member # 4964) on :
Thanks Sonny. Done all that and had our computer man here and he is coming back tomorrow.It just doesn't want to leave!Give Peggy a hug from us. Suze
Posted by William DeBekker (Member # 3848) on :
Susie, Try Running your Virus Scanner in Windows Safe Mode. F8 During the Boot. Do you have a name of the Trojan.
I still use XP so I don't know if Win 7 has a Safe Mode.
Posted by Susie Butler (Member # 4964) on :
Name is...Trojan horse Patched_c.JEQ..I will have someone do that as I am not that savy! Thanks Bill..hope you all are well. Suze
Posted by Tim Barrow (Member # 576) on :
What alot of these damned variants of trojans do is infect your system restore files,...then everytime you install a program and or windows accesses your system restore files the restore system inside windows reinstates the damned bug,...first i would run a complete virus scan and heal any infected objects or files and send the infected ones into quarantine anxd then have your virus program delete them,...next step disable windows system restore and remove all system restore points and start anew without any system restore points,..,then after all is running fine again I would set a restore point for a time when you are sure your computer is working right so you eventually have a restore point info that is not infected,...most virus programs cannot access windows system restore point files so they see the virus but can't do anything with it as long as windows protects the restore point info.
Posted by Dennis Kiernan (Member # 12202) on :
It sounds like life is hell if you've got a Windows machine.
Dennis MacKiernan
Posted by Glenn Taylor (Member # 162) on :
This is a start.....http://www.malwarebytes.org/
Posted by William DeBekker (Member # 3848) on :
Such a Help Dennis.
Posted by Curtis hammond (Member # 2170) on :
It is answer just like that is why I will never ever get a MAC.
Susie, If yer techie cannot remove it in just a few minutes,, get a new tech.
First of all. It is likely a false alarm if you are using AVG.
However, I would scan with Malwarebytes as a start. Then delete all restore points by turning of system restore then turn it back on. Then scan with spybot search and destroy.
