I upgraded one of our older Macs this weekend and Adobe is giving me trouble with authorizing CS2 on the new Mac.
We were unable to get the authorization code online and when we called, it took them an hour to tell us that CS2 is incompatible with OS6. They told us we need to upgrade to CS5 at a cost of $750. Of course, if I do that my other Mac, which is five years old, will be running CS2 and can't be upgraded to CS5. Replacing that Mac will cost another $1400 (plus $750 for CS5) so Adobe is telling me to spend $3000.
I almost started to do this when I realized that CS2 is actually working on the new computer, we just can't "authorize" it. Telling me it's incompatible sounds grossly disingenuous. They just don't want me to run it because they want to sell me an upgrade.
Sorry to take so long. Is anyone successfully running CS2 on OS6? Is Adobe blackmailing me or keeping me from having a problem at some point?
Posted by Paul Luszcz (Member # 4042) on :
By the way, I meant OS 10.6, (Snow Leopard) not OS6, which is over 20 years old.
Posted by Russ McMullin (Member # 5617) on :
I have a very poor opinion of Adobe as a company. I think they are working really hard to alienate everyone that used to love them.
Posted by Curtis hammond (Member # 2170) on :
quote: I have a very poor opinion of Adobe as a company. I think they are working really hard to alienate everyone that used to love them.
YOur opinion is not alone in this thought.
Posted by Mr Curtis Dalton (Member # 7547) on :
hmmm, I have not tried it in Snow Leopard ... yet. I'm running it in 10.4 and 10.5 at the moment. My iMac is a G5 processor which CS2 is built for. I installed it on my MacBook (intel) and it would not finish starting up. I called Adobe and asked about it, they said "CS2 is not built for Intel Macs" Then they told me to delete a folder... (I forget which one) and re-start the program. It worked perfectly. After I bought my Mac Mini I thought I was gonna have to do the same thing, but I didn't. CS2 installed great and it actually starts faster then on the iMac. The point of this story?? I think Adobe is trying to say CS2 is not a Universal program. So yes, it should install, you just need them to fix the authorize problem.
Actually, now that I think of it, you might want to find out if "Rosetta" is included in OS 10.6. Maybe Apple got rid of that in Snow Leopard. If they did, that would not be good. Hmmm... I think I hear the Mac haters searching that info right now... So in conclusion, if Snow Leopard has Rosetta, you will be able to run CS2. For those of you that don't know, Rosetta is a built in program in OS X that runs your "non-Intel" programs.
Posted by Mr Curtis Dalton (Member # 7547) on :
If you check here it says Adobe CS, CS2 and CS3 can run on OS 10.6. CS & CS2 run on Rosetta. CS2 will have some small glitches.
Hope this helps.
Posted by Paul Luszcz (Member # 4042) on :
It turns out that Adobe doesn't support CS2 on anything above OS 10.3 because they haven't "tested"it. Because they don't support it, they won't authorize it.
Bottom line, because they decided to, they have in effect, cancelled the license I have paid thousands of dollars to maintain and upgrade for the last ten years.
I don't know what gives them the right to do this, other than they think they can and they just don't care what ill will it engenders.
I will probably upgrade to minimize the disruption to my business. But I will also go from being an avid fan of the software to an equally avid hater of the company.
Which means as soon as I have a reasonable alternative, I will take it, and recommend to all who will listen that they do the same.
