This is topic Fatal Error 624 in forum Letterhead/Pinstriper Talk at The Letterville BullBoard.


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Posted by Neil D. Butler (Member # 661) on :
 
Fatal error 624

This is the message that comes up on the Edge FX when I go to out put, has any one seen this before?

Thanks

[ February 26, 2009, 03:15 PM: Message edited by: Neil D. Butler ]
 
Posted by David Harding (Member # 108) on :
 
All the others who have seen it are dead now. Count your blessings.
 
Posted by Neil D. Butler (Member # 661) on :
 
Feeling Funny Dave? lol
 
Posted by jack wills (Member # 521) on :
 
I think Neil's "LOL" means..."Look out Louie"

Jack
 
Posted by Russ McMullin (Member # 5617) on :
 
Anytime the word "fatal" turns up in a message, it can't be a good thing. [Smile]

Is it happening every time? Did you reboot everything?
 
Posted by Jon Jantz (Member # 6137) on :
 
Neil, I'm sorry that it's so hard to get a serious response on here. I'm going to try to just answer the question to the best of my ability.

"No. I've not seen that."


/that could be because I've never owned an Edge, though.
 
Posted by Jim Moser (Member # 6526) on :
 
Scary to think that there are 623 more possible fatal errors !
 
Posted by Glenn Taylor (Member # 162) on :
 
Neil,

I checked Gerber's archives and couldn't find anything. Looks like you may need to contact Tech Support on this one.

Sorry I couldn't be of any help.
 
Posted by Ian Stewart-Koster (Member # 3500) on :
 
Fatal Error 624 means you were considering replacing the PC with a Mac, and the PC knew it!
(sorry I don't have anything better to say [Wink] )
 
Posted by Jamie Nicholson (Member # 6690) on :
 
Sorry Neil, I have had three different Edges in the last 7 years and never had an error, not much help here.
What type of computer are you running, and what operating system? and what gerber software?

I was running Gerber software with windows 95, windows 98, and windows 2000 before gerber had any support, it took some figuring, but I was a good 2 years ahead of them all the time. (I have a great computer tech).

I would think that the edge is having an issue with something else(possibly recently added) It usually runs flawless. Have you made recent network changes?
 
Posted by Neil D. Butler (Member # 661) on :
 
No I have not added anything, it may be a cable, I checked over on 4edgetalk and I had some advice that the head may not be getting enough heat, I have to check a few things in the morning... first time I"ve seen this error as well. I'll let you know what it was.. hopefully nothing serious.
 
Posted by Jon Butterworth (Member # 227) on :
 
I get "fatal errors" exporting out of Signus sometimes switching from printer to plotter.

Simple reboot fixes, also found cable connection had worked loose on the plotter once.

If it's coming up every time you try to get things working... yer DEAD!
 
Posted by David Harding (Member # 108) on :
 
Gerber could tell you, but then they'd have to kill you.
 
Posted by Neil D. Butler (Member # 661) on :
 
Gerber gave me some Highly Technical Advice over on 4edgetalk.. get this... they want me to unplug the Power and Data cable, and this one is the kicker... they want me to actually go out of my way and litterally, litterally, have I got litterally spelled right? No? any way they want me to plug it back in as soo as I unlpug it.... sheeeesh! Hey it worked! Go Figure.

Tony told me that error saysthat the print head was'nt getting enough heat and that it's probably just the cable... so far he's right!

Thanks Man!
 
Posted by Glenn Taylor (Member # 162) on :
 
Tony rocks!

I just hope Steve and Barb can repair his account so he can continue posting here.
 
Posted by Neil D. Butler (Member # 661) on :
 
Well it looks like I spoke to soon.... Fatal error 624 woke up again. I replaced the cable to the back of the edge, same problem.. rebooted a number of times, unplugged the edge, unplugged cables and no go.

Any Takers?
 
Posted by David Harding (Member # 108) on :
 
The 625th time you do it, everything will work just fine.
 
Posted by Jon Jantz (Member # 6137) on :
 
Oooooo.... David.

I don't know. That sounds kind of risky to me. I've heard that Fatal Error 625 is a bad one.

 -
 
Posted by Curtis hammond (Member # 2170) on :
 
check the continuity of the wires in the plug... Sounds like one wire is lose in its connection..
 
Posted by Neil D. Butler (Member # 661) on :
 
Curtis do you mean the receptical on the edge itself?
 


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