The technician from my Rolands distributor just left after putting a new pump in my VersaCamm 540. He told me that this pump that he put in is a newer style pump then what orginially came with these machines.
It seems that the gear that drives it is much bigger and heavier duty. He also told me that owners that have had their warranty expire can get one for free.
Posted by William DeBekker (Member # 3848) on :
Ohhh Now you tell me after I just spent $170 on a new pump, Dampeners, Capping Stations
Posted by Janette Balogh (Member # 192) on :
Hi Laura,
I've had some problems that may be pump related. I'm wondering if the newer style pump would resolve them.
I contacted my rep about it, and he said he has not heard that the pump is available for free for those whose warranties have expired.
Maybe I should call Roland about that to find out what the scoop is?
~nettie
Posted by Laura Butler (Member # 1830) on :
Sorry Bill. The tech left about 1:25 pm. I told you as fast as I could. Posted by Brenda Daley (Beaupit) (Member # 37) on :
Yes, all versacamm machines need to have the pumps replaced. My distributor tech is actually here right now...although for an unrelated issue. He was here two weeks ago replacing the pump. Roland notified ALL DISTRIBUTORS of this issue. It appears that switching over to the max inks is the cause of the problem. The max inks are made of different agents that eventually cause the old pumps to explode. I had a new pump replaced in June, before the known reason for the pump explotion. Roland is paying for the pump and time to change it this time. However, travel time is up to the owner of the machines. If your distributor is telling you different...they are not being truthful! If the pump is not replaced...it will go in time. Best to jump on board now and force your distributor to replace before you run into problems. Don't let your distributor tell you different....Roland is paying for parts and labour without question!
[ October 23, 2006, 06:53 PM: Message edited by: Brenda Daley (Beaupit) ]
Posted by Janette Balogh (Member # 192) on :
Thanks Brenda for the info. I'll contact my distributor again.
May call the folks at Roland as well.
~nettie
Posted by Mike O'Neill (Member # 470) on :
Installed mine on Sunday, distributor sent part for free.
Posted by Donald Thompson (Member # 3726) on :
My technician is coming this week to change mine. He said just what Brenda said. They should be changed for free, because of the new inks.
Posted by TIM BARKER (Member # 4209) on :
Does anybody know if there is a problem with other Rolands? I have A Sol jet sc500, that now uses Sol max inks after a recent heater upgrade.
![[Smile]](smile.gif)