This is topic Perplexi-Flexi in forum Letterhead/Pinstriper Talk at The Letterville BullBoard.


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Posted by Kelly Chatham (Member # 5664) on :
 
Well..now that I can finally create something with Flexi, can someone tell me why everything I cut with my Graphtec is not the size Flexi tells me it is?
one small job was 96% of the original size
another was 91% of the original size
(called Graphtec, my plotter checks out OK)
also worked fine when cutting from my reliable Gerber select software)
ANYONE had this problem????
 
Posted by Dave Correll (Member # 100) on :
 
check to see in the cut/plot window that where it indicates size that it is set to 100%
 
Posted by Kelly Chatham (Member # 5664) on :
 
Yeap!
Thats how I know that if I cut one job 104% it would be the RIGHT size. I was hoping I could figure out that it would always need to be cut at a certain % but... its always different! (depending on the size)
Any other ideas???
 
Posted by Howard Keiper (Member # 1250) on :
 
Hi Kelly...

What model cutter do you have? FC 7000? We are aware of a problem with Flexi when using a USB cable...has something to do with "poll size" and "show me" functions, whatever they are. There is a patch available from Flexi to fix either / both...but you could also use a Graphtec serial cable and that will cure the problem too...I think. Call our tech support for more accurate info.
1-888 318 3247.
howard
 
Posted by Kelly Chatham (Member # 5664) on :
 
Hi, Howard
No USB, (Serial) Its aCE1000-60 (that I Love)
The tech Guys ran me thru testing over the phone
Not a problem with the plotter. Im at a loss!
 
Posted by Camille Norvaisas (Member # 501) on :
 
Kelly,
I had a problem with Flexi not cutting the whole job when I clearly had enough room for it. I have a GCC cutter and sometimes I have to increase the material size to the max it can go - in other words instead of using poll size - I put in 15" x whatever. Also I noticed by selecting Roland for my cutter on Flexi sometimes works better than actually selecting the GCC cutter. Does that make sense? Let me know if this helps at all.
 
Posted by Howard Keiper (Member # 1250) on :
 
Kelly...

Please give me a call, will you?

I'll see if there's anywhere to go with this. If the tech said it's not the cutter, then it probably isn't; but, we may be in the best position to resolve the issue.

Howard
707 280 6360..(cell)
 
Posted by Rick Sacks (Member # 379) on :
 
Kelly,
What version of Flexi are you using?
Is it a cracked version?
 


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