So anyway... I bought some sign-foam yesterday from the local sign supply place. I needed adhesive to laminate it together so I was gonna get some sign-grip. The dude there sold me UltraBond because "that's what everybody uses." Being a sign-foam rookie I took it all back to the shop and laminated my pieces together. UltraBond is a water based adhesive used on WOOD signs - correct? It didn't seem like the right stuff but the dude said... So now I have a mess that I may not be able to salvage. Not to mention the $$$$ spent. I do feel a bit stupid but I was sold the wrong stuff. What would you do?
Posted by Gene Golden (Member # 3934) on :
Steve, How were they laminated, back-to-back, edge-to-edge? Can you pull them apart? You may be able to scrub or pressure wash the gunk off since it probably hasn't set yet. I would think that an ammonia solution should break it down well. Since it is the weekend, you can find Gorilla Glue or a polyurethane glue at Lowe's or Home Depot. When you do use the GG, make sure to clamp the work because it expands as it cures. Call me if you need. I'm here all the time it seems (not after 9pm eastern please).
Posted by Terry Baird (Member # 3495) on :
Get a refund , call your client if the time frame is effected and get back to work. Make sure that your supplier is held accountable for his "advice".
Posted by Steve Purcell (Member # 1140) on :
You have a somewhat legitimate beef with the genius who sold you the wrong adhesive.
But, you also should have familiarized yourself with the material a bit, before starting a project with it. Posted by Steve Peltier (Member # 3418) on :
Thanks for the feedback. I've actually used the UltraBond before on wood but I never thought to question the guy 'cuz I thought he really knew his stuff. It's because of my own stupidity that I'm hemming and hawing over whether or not to get a refund.
Posted by Jane Brubaker (Member # 4908) on :
Its not stupidity, Steve, its called inexeperienced in that area. Terry is totally correct. Get a refund and do-over. this way that salesman won screw up the next sign guys job with guessing advice.
Posted by Cam Bortz (Member # 55) on :
No offense, but if I built signs based on the advice of order-takers at a supply house, I'd have been out of business years ago. Then again, these knuckleheads shouldn't be offering instructions without having any experience or knowing wtf they're talking about. Ask for a refund - but don't hold your breath.
Posted by Philip Steffen (Member # 2235) on :
I agree with the "don't hold your breath" comment. When I ask for advice from a supplier on a particular product, I insure that they have had experience with it and don't just take the "everybody seems to be doing it" comment as wisdom. You might get a refund on the glue, I doubt it on the sign foam, and really really doubt you'll recoup the lost time/labor you put into the project. I always ask if their advice is waranteed.
I don't think you have total rights to be flaming mad simply because you didn't double check. Just my 2cents...you asked.
Posted by Sheila Ferrell (Member # 3741) on :
Hi Steve . . . .
When in doubt, 1. Ask MORE questions AND ask for their personal experiences . . .
2.Regardless of replies to step one, make a small sample ANYWAY
3.Regardless of wether they refund anything, bring every detail of it to the attention of the sales-person, as has been mentioned, in hopes that by doing this good deed they will learn that this does not work and not continue to give poor advice.
4. kick-back, relax, and remember, be thankful you learnt somethin' new, learnin' what NOT to do is as important as learnin' what to do. . .and think of creative ways to use the peice . . . Posted by Eric Humphreville (Member # 4762) on :
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